Gemalto Intelligent Double-Sided ID Card Reader CR5400i provides accurate data capture and form filling for a wide range of environments such as: Wait for the installation to complete (note it may show “uninstalling”, which relates to removing the previous install). The Thales Gemalto Intelligent Double-sided ID Card Reader CR5400i document reader provides users with flexible deployment options including connections to software as a service (SaaS). The Web-API uses encrypted JSON messages to configure the read sequence and retrieve data and events from the reader High-quality document reader for accurate ID/driver's license validation and authentication up to 630DPI

When pressing a key on the audio card reader, always ensure that you hear the voice prompt before pressing another key. Keys pressed during the voice prompts are not recognised by the reader. Barclays Bank PLC adheres to The Standards of Lending Practice for Business Customers which are monitored and enforced by The Lending Standards Board. Find out more on The Lending Standards Board’s commitments to business customers. Ready for the cloud the Gemalto CR5400i uses web-style secure messaging to simplify app development, deployment, and maintenance. For the customer it means:Your audio card reader will time out and turn off after 90 seconds of inactivity. To reactivate it, simply remove and reinsert your card into the reader. Barclays Bank PLC is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority (Financial Services Register number: 122702). Registered in England No. 1026167. Registered Office: 1 Churchill Place, London E14 5HP. This works in exactly the same way as a standard card reader but has additional audio functionality. It holds no personal information about you and does not need to be connected to your computer at any time. Get Registry value corrected if it has been changed due to EMIS issue with the help of your local ICT department. More details can be found on Identity Agent Administrator guide.

Installing this software will help your system recognize the card reader device, therefore allowing it to exchange data with various memory card formats such as MMC, SD, SDHC, micro SD, and many others (used by smartphones, cameras, tablets, and similar products). Jump to What happens if I don’t have my card reader or it’s not working, and I need to access Online for Business? Choose to select the location of the new driver manually and browse to the folder where you extracted the driver Incorrect changes to the registry could stop your machine working. Only make changes if you know what you are doing. Your local ICT department will be able to assist otherwise. Very old version of identity agent

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If you choose to use your card reader to log on to Online for Business, you’ll need to use the ‘Identify' function to confirm your identity. We’ll ask you to use the ‘Identify' function to ensure the requests are really coming from you and not a fraudster who has obtained your details. In addition to that, updating the software's version might also improve the device's transfer rate, add support for newly developed features, and fix various problems.

Remove any previous versions of Gemalto/eSigner that have been installed manually. Restart your PC after uninstallation. If you have a question about the Gemalto Double-sided ID Card Reader CR5400 ID scanner to ask, please leave a comment in the box below. Step 3. Once read is complete, LED lights go from blue to green, and ID is ejected and returned to its owner providing a better customer experience while capturing and authenticating scanned data. Look at the broken spring registry details in the report. If the value is set to True in either HKLM or Group Policy, this could be the issue. ResolutionWhen a user’s smartcard is about to expire and they try do the 'self-renew' operation on a Gemalto or Oberthur smartcard they can also get different errors.