We have been successful in being awarded some funding from the Department of Business, Energy and Industrial Strategy (BEIS) to educate staff and landlords as well as tenants about what is expected of a private rented property, and undertake enforcement action where required using our intelligence-led approach to target the very worst properties. Mnara Health is a Care Quality Commission regulated service that provides person-centred home care services to people in their own homes. We are based in Surrey and are proud to support members of our local community and a wider range across the United Kingdom. They gave the home a resounding ‘good’ on all fronts – the progress and experience of the children resident in the home; the quality of their education and learning; their health; how well the children are helped and protected; and how effective the home’s leaders and managers are.

We know most people have a good experience in their housing association home, but we have clearly seen that this has not been the case for every housing association resident and that is simply not acceptable. This is not only to the detriment of the residents but also to the local neighbourhoods; it also impacts upon landlords with turnover in tenants and rise in complaints. Row of Victorian terrace houses in Liverpool, England But the coronavirus pandemic, which held up Ofsted’s more recent visits until now, has been a significant challenge for the home and its staff.I welcome the insight an independent panel will bring, taking time to engage with residents, communities, partners, and staff to understand where improvements are needed and to make recommendations to the sector that will fix what is wrong and develop greater trust between landlords and tenants. There is work still to do – we do not rest on our laurels – and the recommendations in this report are already being written into our practice within the home. The launch of our 2022/23 Annual Report is a good opportunity to reflect on the last year and confirm our plans and priorities moving forward. If landlords and managing agents engage positively, they can take action to improve the property and work with tenants. We would encourage landlords to sign up and attend our free webinar on Monday 29 November for more information. Staff are resilient and nurturing when children are distressed.” They “provide compassionate care and identify and support children’s potential and aspirations.”

This group, chaired by Helen Baker, will comprise of people with lived experience and expertise in social housing. It will meet over the summer with residents, community leaders, and other partners, including local authority housing providers, to consider improvement actions that can be taken so that residents always receive the high-quality services they deserve. Staff help children to keep themselves safe. One child’s social worker informed the inspector that because of the direct work by the home in this area and the consistent care, a child is noThe cost of living crisis is affecting many people across the city. The price of energy, food and transport is rising and you may find it more difficult to make ends meet. That’s the verdict from Ofsted inspectors following their visit in February to the Atkinson Secure Children’s home in Exeter. As well as their own bedroom, all residents have access to shared areas of the home, including lounges and dining areas. The communal areas of the home is where a lively and inclusive programme of activities takes place. We will be following up with enforcement action shortly which may lead to fines and, under this legislation, could lead to details of breaches being published online on the PRS Exemptions Register. So far we have have written twice to the owners of over 300 properties about actions that are needed in F and G rated properties – the very worst and non-compliant properties which our analysis shows are in every council ward.

Here at Atfield House we are able to support 32 residents with dementia in our specialist dementia suite. Our dementia suite is designed to offer the best environment for dementia care to be delivered, residents can access our enclosed sensory garden whenever they choose.

Children receive consistent care from a stable staff team. This enables children to develop trusted relationships with the people who care for them. Staff know the children well and understand their