We do not use automated decision making for equalities processing. Automated decision-making is where decisions are made about you without any human influence on the outcome. These may affect your legal rights or have an impact on your circumstances, behaviour or choices. We will share personal information with law enforcement or other authorities if required by applicable law. Any information sharing is undertaken in accordance with UK GDPR and the Data Protection Act 2018. We have mechanisms in place to share information lawfully and securely.

Most of the personal information we process is provided to us directly by you for one of the following reason: We keep your personal information for this purpose for 8 years, after which time it will be securely destroyed. A copy of the retention schedule can be requested. The CES service will provide same day, 3-day, 7-day and dated deliveries and next day and 5-day collections. The UK GDR lawful basis is Article 6 (1)(e) - processing is necessary for the performance of a task carried out in the public interest or in the exercise of official authority vested in the controller. Across all of our contracts, we work closely with our commissioning colleagues to design, tailor and continuously improve the local service, within the boundaries of legislation and national standards. We deliver the best possible outcomes for users, whilst optimising the available funding.

complete any referrals to other services on your behalf with consent or in best interests as appropriate. Please be aware that your rights may differ depending on the lawful basis for processing your personal data. There are a number of reasons why we need to collect and use your personal information. Generally, we collect and use personal information where it is necessary to meet our legal obligations and statutory duties as outlined in the following legislation: Millbrook Healthcare is delighted to be the Community Equipment Service (CES) provider for West Sussex.

In respect of Special Categories of Personal Data, UK GDPR Article 9 ground is 2 (h) - processing is necessary for the purposes of preventive or occupational medicine, for the assessment of the working capacity of the employee, medical diagnosis, the provision of health or social care or treatment or the management of health or social care systems and services. We specialise in managing outsourced services from the NHS and local authorities. We deliver high-quality services focussed on service users, their families and carers. Calls to 03 numbers from private telephones, including mobiles, will be charged at local rate. They will also be included as part of any inclusive call minutes provided by your phone operator. Service name

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otherwise) throughout the world, for the full duration of such rights (“IP Rights”) in Millbrook Healthcare’s The Falls Management Service carry out an individual multifactorial falls risk assessment within the client’s own home. This assessment will work with the client to identify their falls risks and create an action plan to reduce these risks. North Northamptonshire Council or West Northamptonshire Council, if we are providing a service on their behalf under a hosted agreement In respect of Special Categories of Personal Data, Data Protection Act 2018 Schedule 1 Part 1, 2 Health or social care purposes and Schedule 1 Part 2 19 processing is necessary for health or social care purposes and Safeguarding of economic well-being of certain individuals. 4 What we do with the information

We will securely dispose of your information in line with retention periods. 6 How we store your information We would also like to remind Prescribers that Driver Technicians are not contractually obligated to install any specials or recycled specials. If they do so, it is because they feel confident in their knowledge of the product. communicate with health professionals to ascertain the most appropriate solution now and going forward with your care. There is no profiling undertaken in relation to equalities processing. Profiling is where you analyse parts of an individual’s personality, behaviour, interests and habits to identify their preferences, make predictions or decisions about them. 5 How long we keep your information for and how we securely dispose of it after use