Phoenix Distribution collects personal information that is necessary to review employment applications, maintain our relationships with our customers, administer any award program or competition we may run, market our products and deal with enquiries and complaints regarding those products. The personal information Phoenix Distribution collects from you is strictly confidential. We will not disclose that information to any third parties other than: The sale of customised goods or perishable goods, sealed audio or video recordings, or software, which has been opened.

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notify you from time to time of special events or offers and services Phoenix Distribution may provide; andwhere providing access would be unlawful, would pose a threat to the life or health of an individual, may prejudice an investigation of possible unlawful activity, may prejudice enforcement of laws or denying access is specifically authorised by law. Applicability of cancellation rights: Legal rights of cancellation under the Distance Selling Regulations available for UK or EU consumers do not apply to certain products and services. Phoenix Distribution will take reasonable commercial steps to ensure that all information we collect, use or disclose is accurate, complete, up to date and stored in a secure environment accessed only by authorised persons. Delivery is on a selected date, you can choose a delivery day of your choice, up to 10 days in advance (Excluding next day delivery. Postcode restrictions apply) Phoenix Distribution will use the personal information provided to us for one or more of the following purposes (depending on the circumstances):

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This is not intended to be a full statement of all your rights under the Distance Selling Regulations. Full details of your rights under the Distance Selling Regulations are available in the UK from your local Citizens' Advice Bureau or your Local Authority's Trading Standards Office. Goods that by reason of their nature, cannot be returned - (Items such as underwear, where the 'hygiene patch' has been removed, or cosmetics where the seal has been broken). We usually collect personal information directly from the individual to whom the information relates. We collect personal information about prospective employees from the resumes they provide (or which may be provided by a recruitment agency). We will, where commercially practicable and permitted by law, destroy or permanently de-identify personal information that is no longer needed. How your personal information will be used