Seriously. We're so confident in our competitive pricing, we guarantee that we'll match or beat the price on any identical product from any UK-based online retailer. Experience peace of mind with our premium 3-year warranty exclusively offered by Bespoke Fireplaces Ltd for all our electric fires. Our dedicated service department, staffed by highly trained service administrators and engineers, guarantees that your new electric fire will always be maintained to the highest standards, ensuring your complete satisfaction. Rest assured that the manufacturer's warranty covers all necessary parts and labour for repairing or replacing your Bespoke electric fire in the unlikely event of a malfunction. Arriving at your home we're sure that it will turn heads after all there’s no better place than one’s own fireplace.

Panoramic – Focal Point Fires

We ask that you thoroughly inspect all items at the point of delivery. We advise you not to accept delivery of any damaged items. If you discover that an item has been damaged, please send clear photos of the damaged items to [email protected] ,so that we can open an insurance claim on your behalf. If the driver refuses to wait then please mark the goods as damaged on the delivery note, so you are covered for all eventualities. Yes, they deliver plenty of heat and remain cool to the touch. Before purchasing an electric fire, we recommend reading your product's technical specifications to ensure its kW rating is powerful enough to warm your room.

If you are confident in your DIY skills and have access to the correct tools, this should be an easy process for you. Our fires come with a comprehensive user manual that gives clear instructions on how to install the fire yourself.

Panoramic Fires | Landscape Electric Wall Fire Installers

This beautiful fireplace is fully remote controlled with the heat setting which works independently of the flame effect which can also be adjusted to your required temperature. c) if there were no goods supplied, 14 days after the day on which we are informed about your decision to cancel this contract. Fully remote controlled with the heat setting, which works independently of the flame effect and can also be adjusted to your required temperature. Allowing it to be easily adapted to a single sided fire (front view), a 2-sided fire (front and one side view) or even a 3 sided fire (front, two side view). Electric fireplaces are energy-efficient and cheap to install. However, one unit of electricity is more expensive than one unit of gas, making electric fireplaces costlier to run in comparison.First, make sure the fire is unplugged and has cooled completely before you start cleaning. Using a damp cloth (not wet), gently wipe over the fire. Electric heaters are generally safer and more energy efficient than space heaters. However, they can be more expensive to buy. To meet the cancellation deadline, it is sufficient for you to send your communication concerning your exercise of the right to cancel before the cancellation period has expired.

Panoramic 2000 | Bespoke Fireplaces The Panoramic 2000 | Bespoke Fireplaces

You are only liable for any diminished value of the goods resulting from the handling other than what is necessary to establish the nature, characteristics and functioning of the goods.

You work at BID, what a legend.

A: Yes, provide us with your TV’s length and width we will design the top section of the media wall around these sizes leaving a gap all around. Once goods are signed for we cannot be held responsible for any damages and the customer is required to prove to us the damage was there before delivery. The higher a fireplace's wattage, the larger the room it will heat. As such, we recommend measuring your space in square feet before starting your search.

The Panoramic 1500 | Bespoke Fireplaces

Some of our products may have delicate physical properties and the transportation of these items is a difficult business. If the item you wish to return has delicate physical properties please make sure that any courier used is aware that the contents of the shipment could contain delicate items. Also, make sure that any courier shipment is fully insured to the value of the shipment (retail price). Other great features of the fireplace are the 3 different flame colour options which are dimmable, and 10 media bed colours. The driver will remove the stove or fireplace from the delivery vehicle using suitable lifting equipment, the stove is considered delivered once it is removed from the vehicle and placed within the grounds of your property. The driver will be unable to move the goods across gravel or unfinished drives, through narrow openings, or up steps. And remember: while our fires are designed to give you warmth and comfort, they should not be used as a primary heat source. Due to the weight of the stoves and fireplaces we sell, delivery drivers are unable to assist with carrying your goods into your property, It is the responsibility of the customer receiving the goods to organise suitable means to move them to a desirable place i.e. inside the house, a garage or other under cover area.We recommend mounting a TV at least 10 inches (25.4 cm) above your electric fire to avoid heat damage. Please Note: There may be additional charges for 'offshore domestic regions': Channel Islands, Isle of Wight, Isle of Man, Scilly Isles, Scottish Islands and Northern Ireland.