We really appreciate you leaving a review of your experience and are so glad to hear you are enjoying your Smartbud! We really appreciate you leaving a review of your experience. We are so glad to hear both you have enjoyed using the Smartbud- we hope the rest of the family love it too! It is advised to try and soften the wax before you begin cleaning as this will make it easier to remove. Failure to soften the wax may result in irritation.

The tip is soft to the touch and easy to change over and remove. It's so much better to use than cotton buds."

I was skeptical but after seeing many videos in use I thought I'd give it a try! I was not disappointed! The video footage it so clear it makes it very easy to navigate my ear canal and remove any build up of wax (so satisfying lol). My ears feel so clear and clean!! Would highly recommend I bought the Smartbud and felt a bit sceptical but have been pleasantly surprised. It works, just as the videos show … but it is quite addictive! For a better user experience, we recommend replacing the ear tip every 2-3 months (this can be adjusted according to the frequency of use) I think my product is faulty, what is your policy? Thank you Smartbud. This device is amazing. I have been able to remove very impacted ear wax which was causing pain, tinnitus and deafness. A few days of oil to soften and was easily removed with Smartbud. Camera quality was phenomenal. 5 ⭐️ This is much better for your ears than using cotton buds as you can pull out any ear wax as opposed to pushing it in further with the buds. This is easy to use, makes it so much easier being able to see everything. The battery life is very good, the app is super easy to use as well. Would highly recommend!

If you are currently experiencing any ear irritation then please consult your personal medical professional before using Smartbud. Stop using Smartbud immediately if you notice any pain or irritation when cleaning. The Smartbud Ear Cleaner has been designed with ease of use as a top priority, no matter how technically-minded you are or are not. However, like all new pieces of technology, it can still take some getting used to. We really appreciate you leaving a review of your experience with us, and are so glad to hear you are also enjoying your Smartbud! We really appreciate you leaving a review of your experience with our team, and we are so glad we could resolve this situation for you. Enjoy your Smartbud! Can’t explain how relieving it is to no longer have itchy ears… so much better than cotton buds! :)had an issue with the parcel, because I couldn't find it after has been delivered. The Smartbud support was touché, trying to assist me along the parcel searching. I eventually found it at my company, hidden by an employee, but not having bad intentions. We really appreciate you leaving a review of your experience with our team and are so glad to hear we were able to assist you. Enjoy your Smartbud! We really appreciate you leaving a review of your experience and are so glad to hear you are enjoying your Smarbud! My smartbud x3 was working okay on my Samsung galaxy s20 okay,now got s23 now it won't work tried everything still not working, says no WiFi network, when it's on any help would be great full.