This is normally caused either by the pool not being set up on flat level ground or someone standing or leaning on the frame of the pool. We would suggest moving the pool to a more suitable location. We would also advise that you do not stand on the frame of the pool, the ladder must be used for entering and exiting the pool. This type of damage is not covered under the manufacturer’s warranty so you may need to replace parts. Swimming laps - Rectangular pools are best if you want to exercise and strengthen your swimming skills. The long shape provides lots of room for swimming laps and getting a good workout in. They’re also great for teaching your little ones how to become strong swimmers. This is normal. The pool will bend inwards until the pool has been filled up to 80% capacity. Please see the pool manual for more detailed information and images. Mould can occur if the pool is not completely dry when folded or put away. Humidity and dampness can cause mould to grow due to stagnant water.

Bestway BW56416 Swimming Pool with Filter Pump, Steel Pro Max

To locate the puncture on an inflatable liner it is best to apply diluted washing up liquid from a spray bottle to the surface of the whole liner and around the inflation valve. Bubbles should appear where the puncture is located.To fix a puncture you will require a repair kit. We would suggest using a waterproof repair patch or epoxy vinyl glue. Deflate the liner slightly to eliminate the bulging. Please be aware changes in the ambient temperature outside will cause the air inside the liner to expand or contract. On hot summer days we would suggest deflating the pool ring slightly. On colder winter days you may notice the liner looks a little soft and needs some more air. Being social - For those who want to use their pools for casual swimming and lounging on hot days, then you should consider a rounded pool. The shape offers enough space to swim recreationally, and its round shape makes it easy to interact, talk, and play with everyone while lounging around the edge. We would not advise that the pool is left in direct sunlight. We would suggest setting the pool up in a shaded spot or using a gazebo or canopy to help protect the pool.

Bestway 12ft Metal Frame Pool Cover | Smyths Toys UK Bestway 12ft Metal Frame Pool Cover | Smyths Toys UK

Products such as washing detergent, moisturiser, deodorant, make-up, sun lotion or fake tan can cause discolouration. We would suggest showering before using the pool to avoid this. If the problem does occur you can use washing up liquid, stain remover or miracle pads to remove stains or marks.