HDMI connections can also transmit audio signals. We also recommend you use Microsoft’s USB-C adapters on the devices equipped with the USB-C port. For more info, see Surface sound, volume, and audio accessories. Bluetooth can occasionally interfere with Miracast. Select action center in the taskbar and make sure Bluetooth is off. Related topics

If this does not resolve your issue, see Surface battery won’t charge or Surface won’t run on battery for more solutions. For problems charging your connected accessories:

Essential accessories

Follow the monitor manufacturer’s instructions to set both monitors to use DisplayPort 1.2 as an input source. For example, this might be called Multi-Stream Transport (MST), which allows the first monitor to pass the signal along to the second monitor.

If you find that your monitor is compatible, but you still need help, try Solution 9. Solution 9: Try the adapter on a different external display Unplug the Surface from its power supply and remove any attached accessories from your Surface. If you're using a Type Cover, open it so it lies flat. If you have problems connecting your Surface to a TV, monitor, or projector, try these solutions to identify the issue.Most external displays have an on-screen menu that adjusts the port version used by the display. Adjusting this setting may produce better results.

Our team of expert reviewers have tested a massive range of home and office tech, from the best standing desks to the best monitors for video editing. When you use two external displays, you may be able to achieve a higher refresh or screen resolution on one display by lowering the refresh or screen resolution used on the other.The resolution and refresh rate supported for the external display depends on how many displays are connected and whether the display on your Surface is on or off. It also depends on which processor you have. It works by allowing a user to connect their laptop to other hardware typical of a desktop PC, including a monitor, keyboard, mouse, printer, and external drives. While this, naturally, reduces the portability of your laptop, it does offer the significant advantages provides by a desktop computer, including more comfort and increased visibility provided with a larger screen. Extend these displays. Your screen is spread over two screens, and you can drag items between the two screens.

Use this port to connect to your external monitor. Depending on your monitor's connectors, you may need a display adapter (sold separately). Most external screens have an on-screen menu that adjusts the DisplayPort version used by the monitor. Adjusting this setting may produce better results.Hard drive retention: Hard drive retention is not available on models with a soldered hard drive, including XPS 9315 2in1, Chromebooks or Venue tablets, except the Venue 11 Pro. Connect the output port of the first external display to the DisplayPort input port of the other external display. If you're using a video extension cable or video adapter or converter, remove it from your set up to see if it’s causing the problem. Use the cable that came with your monitor or verify that the cable supports video. Always do this with Surface devices with USB-C ports.