The cost will usually be the rate of the Original Postage Cost (items originally sent postage free excepted). uk We know dealing with a faulty item can be an annoying inconvenience for you, so please be assured that our team are here to help you and always aim to resolve issues as quickly and easily as we can.

For Exchanges, please forward a cheque payable to " Hope Valley Limited" to cover the new Outbound postage. We will gladly deliver to a family member, neighbour or place of work if it is more convenient for you. These attach to your dee rings on the saddle along the topline of the neck and onto the bridle headpiece at the poll. We recommend that goods should be inspected before they are signed for, as goods obviously damaged in transit should be REFUSED.We are committed to bringing confidence and harmony to every partnership through saddle comfort and wellbeing.

Often the judgement of faulty items lies with the supplier/manufacturer, so time must be allowed for their assessment and report so we can then move forward and resolve the issue.

It is suitable for smaller ponies being thinner in width than others on the market making it tidy and discreet. You might need a different size, or the colour may not be as expected - you may even have just changed your mind. Used in riding schools to prevent the pony putting its head down and unseating its young rider this can also assist in stopping bucking. Everyone with small children knows the problem when the pony decides to put his head down and unseats its rider; the English Leather Daisy Rein helps to prevent this. Adjustable along the neck strap for the perfect fit, an elastic insert along the neck strap prevents uncomfortable jolts.