Hi again Rob, I think the penny has dropped. Pins 4 and 5 ( coloured blue-ale/white on the plate, correspond to the 2 centre pins of the plug i.e the 2 data wires that go to the modem router. I shall try that and see what occurs. Reply Get their tea/coffee preference and specification correct, and buy premium biscuits. Make sure they have room to get at everything. You may get a kindly one who will fit one. On the other hand, they should fit one as a test point to their network anyway. The cable looks of a good specification, and appears to have sold well, so I’m puzzled as to why it doesn’t work.

BT Openreach New NTE5C Master Socket – Faster Broadband?

You’re welcome. If you can give a “Google Review”, please, then that would help justify me taking the time to give free advice. Simply search for “Telecom Green Ltd TS16”, look for the five stars, and the link to “write a review”. I’m trying to get to 100. Thanks. I am a retired BT maintenance engineer with many years experience as customer apps and lines mtce in Ayrshire Scotland, however I am still active in helping people with their telecom and IT issues. Hello, many thanks for this insightful piece. I would like to do this in our new house, but we will get a BT Fibre installation. Will it still work as you describe, or do I need to watch out for something (e.g. what faceplate to use, etc.)? Reply One can connect the ATA voice signals to the home telephone wiring, but it means some modifications

My broadband is unreliable

I’ve recently r-written this blog to remove some errors, so to have it proof-read and vetted is timely.

master phone socket NTE5C MK2 + MK4 DAVOX BT Openreach master phone socket NTE5C MK2 + MK4

Having said all that, it’s a low-cost, low-risk option – you could plug it in and find it’s absolutely fine! Reply I’m about to move to Sky after 35 years with BT – so I’m a little nervous that the process goes smoothly as I work from home a lot and if my broadband install fails / encounters delays I’m a bit stuffed workwise. Worked at BT for 23 years and now freelance as a Telephone, WiFi and Broadband Engineer. Myself and my team cover the whole of the UK.The speed loss you mention sounds serious – you shouldn’t be losing that much. Have you tried plugging your router straight into the downstairs master and see if there is a speed increase? A new cabled connection to the duplicate master should improve matters. Rob, Thanks so much – I’d naively thought that the cable was twisted pair ‘Doh’ Not 100% comfortable with messing with BT’s kit. How about this cable. It mentions being ok for Fritzbox routers (which is what I have from Zen int) RJ11 & RJ45 plus twisted pair CW1308 spec cable? Thanks. In tough times it’s much=appreciated. I’m probably over-generous in offering free help. It takes time to understand, analyse, and reply. Hence, a Google review is valued in helping revenue customers to find us. Reply Latest version that features the filter on the bell wire circuit for IMPROVED ADSL/vDSL performance & WITHOUT 26A surge arrestor which can further IMPROVE ADSL/vDSL speeds!