If you have BT’s Complete Wi-Fi service (the black discs) this app won’t work for you, download the My BT app to set it up.

If after attempting to add a new add-on disc to your network, the LED is permanently red, please see I can't install an add-on disc. This amount includes seller specified domestic postage charges as well as applicable international postage, dispatch, and other fees.

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The original set-up was difficult and annoying, and frankly once you had the App the functionality was limited, however you do need it from time to time and that was the case today when I opened it up, only to discover I had been forgotten and had to start all over again.

General Device Type Radio access point Networking Form Factor External Connectivity Technology Tri-band Wireless technology Data Link Protocol IEEE 802. Then add BT's Whole Home Wi-Fi Add On to your existing Whole Home Wi-Fi kit to strengthen your connection and eliminate Wi-Fi dead spots. BT Complete Wi-Fi will only work with the BT Smart Hub 2, you cannot mix disc models either, ie run a BT Whole Home Wifi Disc(White) with this. We have 10 device running on it and it so fast and smooth and has made my rubbish sky wifi so much better and faster Kids will hate this equipment but I think it's brilliant. It is your responsibility to make sure there is a safe access passage for the appliance to be delivered.