If you use an IR-based Virgin remote, ensure no smudge on the IR emitter. Suppose the IR emitter is damaged due to an accidental fall, buy a replacement remote instead of repairing it. Use the Remote in a Range Test the volume keys. If the setting of the volume is not successful, please repeat the above steps with the second/third/fourth etc codes from the table. Select and hold down Clear and Volume Down at the same time until the light on top of the remote flashes green twice

First, point your remote at the box while holding the TV button and the zero button for ten seconds. The TV button is located towards the top on the right side of the remote. The zero button is at the bottom center of the remote. But what if we told you all is not lost? The Virgin TV Control app allows you to set up, manage and even delete recordings on your Virgin TV V6 or TiVo ® box from anywhere you might find yourself, meaning you won’t miss a single second of the match. Press and hold the VOLUME+ and MUTE buttons on your remote again for a seconds, until the light flashesPoint the remote at your AV device and press channel up repeatedly until a code mutes the volume for the device – the LED will flash green each time a code is sent

If the volume control is still not working after trying the codes for your TV model, or your TV is not listed, then your TV isn’t currently compatible with our remote control. Then she said she’s arranging an engineer visit and engineer will be here tomorrow between midday and 4pm to pair it for me.Virgin Media has today announced that the latest update in its TV line-up, Virgin TV 360, is now available to all of its customers. You can also adjust the sound quality of the TV by pressing the AV/TV button on the remote and then selecting the sound option. You can choose from a variety of sound settings, such as stereo, surround sound, and more. If your TV brand isn’t listed above, or the code for your TV hasn’t worked, try repeating steps 5 to 8 using the code 0010 – this performs a search through all the codes in the remote, which can take some time to complete. Remote type 11 We’ve found a compatibility issue between LG TVs and the Type 11 remote control that means programming the remote could put your LG TV into ‘engineering mode’, stopping you using your TV.

She asked me for the serial number of the 360 box, I would have thought the serial number would already be linked to my account, anyway, I managed to get it (box wouldn’t turn over, shelf above was about a cm too low, and cables to short to pull it out of the stand), then put me on hold, then asked me if I could try pressing TV and Zero. I did as she asked on the off chance she had set/reset something in the box, but I suspect she was reading off a script. You can do this with your Tivo remote by simply holding down the Reset Button and the Clear Button at the same time for several seconds until the light on your remote starts flashing green. Then, press the down button on your remote 3 times, and select the OK button. This will reset your Tivo remote.The Flipper big button universal remote has the highest compatibility out of all universal remote controls that we've used in the UK, and is compatible with the following types of devices: Over the air software update is only compatible with V6 boxes. Customers with a TiVo box will require a box swap for a Virgin TV 360 box. At the top of the screen, you should see an option labeled “Program Your Remote”. Navigate toward it using the up-arrow button on your remote and select it by again pressing the “OK” button on your remote. If you’re trying to set your Virgin remote up with your television, then you should be able to in the majority of cases. Sometimes you won’t be able to use your Virgin Media remote with your television depending on what brand it is – it tends not to work well with older models (some Toshiba users have reported issues).