Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things): Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams. Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate. Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.

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Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.

Rose & Neroli: Aqua (Water, Eau), Paraffinum Liquidum (Mineral Oil), Cetearyl Alcohol, Glyceryl Stearate, Stearic Acid, Glycerin, Triethanolamine, Carbomer, Phenoxyethanol, Caprylyl Glycol, Parfum (Fragrance), Benzophenone-4, Geraniol, Citronellol, Wild Chamomile & Lavender: Aqua (Water, Eau), Paraffinum Liquidum (Mineral Oil), Cetearyl Alcohol, Glyceryl Stearate, Stearic Acid, Glycerin, Triethanolamine, Carbomer, Phenoxyethanol, Caprylyl Glycol, Parfum (Fragrance), Benzophenone-4, Linalool, Coumarin, White Jasmine & Eucalyptus: Aqua (Water, Eau), Paraffinum Liquidum (Mineral Oil), Cetearyl Alcohol, Glyceryl Stearate, Stearic Acid, Glycerin, Triethanolamine, Carbomer, Phenoxyethanol, Caprylyl Glycol, Parfum (Fragrance), Benzophenone-4, Linalool, Citronellol Geraniol, Alpha-Isomethyl Ionone

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