We may contact you to ascertain the damage or defect in the product prior to issuing refund/replacement. In general, charging an e-bike with an empty battery can take anywhere between three hours and five and a half hours to reach full charge. I have a Sona 2 and I was worried that the chargers would be too big or too small, but they're goldy locks! It is very easy to remove the battery and charge at work, at home or if you see a plug socket when you are out and about.

Charging Cable Lelo Iris, Lily, Sona, Gigi, Luna Mini DC Charging Cable Lelo Iris, Lily, Sona, Gigi, Luna Mini

Most purchases from business sellers are protected by the Consumer Contract Regulations 2013 which give you the right to cancel the purchase within 14 days after the day you receive the item. If your e-bike has a removable battery, plug one end of the charging cable into the charging port on the battery and the other into a plug socket. If the item comes direct from a manufacturer, it may be delivered in non-retail packaging, such as a plain or unprinted box or plastic bag. We don’t share your credit card details with third-party sellers and we don’t sell your information to others. Read more about the condition New: A brand-new, unused, unopened and undamaged item in original retail packaging (where packaging is applicable).

Once your e-bike’s battery is fully charged, unplug the charging cable from the e-bike and the power source.

90cm USB Black Charger Power Cable Adaptor for Lelo Sona

Batteries are temperature sensitive so avoid extremes of cold and heat to keep them working their best.Auto Trader Limited is authorised and regulated by the Financial Conduct Authority in relation to consumer credit and insurance mediation activities.