Upon receiving photo the seller replaced this section within a few days and we are happy, extremely so in fact.

As the belt is new, the join in the belt will make a thudding sound as it moves over the front and rear rollers, the faster the speed the faster the thudding sound. Nothing was ever any trouble for him, courteous and informative at all times, certainly an asset for the company and someone who has certainly impressed with his dedication. This was one of the few machines I could find that ran at good speed ranges AND had the necessary degree of incline that we were looking for. I must first admit that I've never purchased a treadmill prior to this one, but it certainly is one of the best I've used.

This is the best treadmill if you want to run without disturbing people due to its almost stealth like silence.

Oil has gotten on the drive belt located under the motor cover because too much oil has been applied or the machine has been in the upright storage position for too long too soon after being lubricated. Couple of slight downsides - took a while to figure out what screws went where and there seemed to be extra ones which made me a bit unsure, and the instructions for use aren't comprehensive, e. The treadmill has a maximum user weight of 160kg which is a lot higher than most treadmills in the same range offer. NB* Branx can I also suggest giving descriptions for each running program; this would be very useful as well.Branx Fitness believes quality has to match specification and we have achieved this by using high grade springs and a high grade top quality MDF running deck. The machine itself is a superb piece of kit, and whilst I am sure there are other machines out there equally as good I doubt whether any could match the service level offered by this company, it is among the best I have come across . I've been using it once a week since I got it so I'd get used to it and I think it's as good if not better than some of the gym treadmills I've used. We kept you updated and made contact directly with the shipment team to see if there was anything we could do to avoid your delay.

Very, very easy 30 min job and it's good to go 😊The only thing I can hear downstairs is my sons feet coming down on the belt and the beeping of the speed changes so all in all considering he is running above my head it's remarkably quite, more so when it is on the incline. Easy to use, safety cut-out, It is large so make sure you have the room for it, although it does fold up for storage if required. Brought this treadmill to get fit for summer and I thoroughly am enjoying using it as are my 2 sons who are keen on sports and fitness.

It has heart rate control and loads of other nice useful features as well as a free exercise mat which is very cushioned, a free polar chest strap, water bottle and so on. It doesnt have all the touch screen bits that some other treadmills do but I didnt want that as I really wouldnt use it. Treadmill provides exactly what I required-to allow my family to increase physical activity without having to leave the house and at times that suit us.

This particular treadmill suits my requirements - I didn't need too many programmes and need a piece of equipment that folded away easily.if you after a quality product built to last and excellent after sales service then look no further than this treadmill and Branx Fitness. Walked on it once a day for 30 minutes a day and already lost 16lbs in 3 weeks with no change to diet! We are both aged 82 and were finding it more difficult to walk regularly outside now that the daylight hours are shorter. Depending on my future living situation, I would now have no reason to select a different manufacturer of such a product from the positive experience I have had.