Every chapter includes a new section called Responsible operations which summarizes how the topic covered in the chapter touches upon one or more important social, ethical and environmental issues. Understand the implications for operations of move towards ‘products’ as subscription services and ‘multiple types of customer’ · And everywhere, because in our daily lives, whether at work or at home, we all experience and manage processes and operations.

Operations Management - Nigel Slack, Alistair Brandon-Jones

Challenging, because solutions must be must be financially sound, resource-efficient, as well as environmentally and socially responsible

NEW! Understand the implications for operations of move towards ‘products’ as subscription services and ‘multiple types of customer’. Clear Structure: The structure of the book uses the 4 Ds model of operations management that distinguishes between the strategic decisions that govern the direction of the operation, the design of the processes and operations that create products and services, planning and control of the delivery of products and services, and the development, or improvement of operations If you don't want to miss out on our most recent publications and updates on products and services, please sign up to our product updates. You will receive updates tailored to what you teach.

Operations Management Nigel Slack 3rd Edition - Academia.edu Operations Management Nigel Slack 3rd Edition - Academia.edu

Case studies Every chapter includes a case study suitable for class discussion. The cases are usually short enough to serve as illustrations but have sufficient content also to serve as the basis of case sessions.

Illustrations-based Operations management is a practical subject and cannot be taught satisfactorily in a purely theoretical manner, so the book uses short operations in practice cases that explain some of the issues faced by real operations. UPDATED! Real-world examples: Operations management is a practical subject and cannot be taught satisfactorily in a purely theoretical manner. Because of this, each chapter starts with a real-life example of how the topic is treated in practice and provides additional examples in relation to specific issues within each chapter. In addition, you'll have access to Kortext's smart study tools including highlighting, notetaking, copy and paste, and easy reference export. The coverage of Lean Operations, which was included in the Deliver in previous editions, has been moved to the Develop part to reflects the change in how Lean is seen in the subject. Its emphasis has shifted more towards a holistic approach to operations and improvement. And, while its role in planning and control remains relevant, lean is increasingly seen as an improvement approach.