Make sure that you only use the single group handle basket in the single group handle and the double basket in the double handle. They will each fit in the wrong group handle if tried but, this will lead to incorrect coffee dosing. Ensure that you are dosing one shot into the single group handle or two shots into the double group handle.

Removal of the shower plates (as shown during training) needs to be done on a daily basis. This involves removing the plates using the Allen key and washing thoroughly. If hot water or steam has been run off continuously to the extent that the boiler is empty, it may take a few minutes to ‘recharge’ ready for use again — particularly applicable to machines with smaller boilers.Repeat this process as many times required on each brewing head, until the brewing head is clean! This should be done at least twice per day. As one of the leading coffee companies in Scotland, the customer service experience is vitally important to Italian Aroma Coffee, and this is something we take great pride in. We aim to resolve any issues or problems for our clients, so that they can run their coffee businesses effortlessly, efficiently and profitably. Therefore, we assign clients a dedicated, office-based customer service representative.