We are challenged to be strategic, be supportive, be collaborative, be intergenerational, be missional, be holy at home, and be reflective. As current budgets did not routinely include funds for engagement, Sheedy also suggested ensuring budget components like transportation, compensating for lost work time, and building internal staff capacity are factored in.

It supplements words with images, to enable disciples of Jesus to be formed afresh in the likeness of the One who is both the Word and Image of the Living God. The sharing of information, experiences and concerns between patients and decision makers was more than educational; it was also informative for healthcare recommendations.

An overview of patient engagement evaluation frameworks or algorithms used, evaluation of specific methods, and pilot testing templates for use in community health partnerships were not part of this scoping literature review. The second part of the book goes on to examine what this might look like in practice, under the heading of “Seven Habits for Highly Effective Family Ministry”.

FamilyLine Volunteers spend their time on the helpline providing adult family members with immediate guidance and a non-judgmental listening ear. There is no evidence to suggest there is a difference in which approach is used for the identification of the themes destined for use in aligning the contents of the “resource kit for patient engagement”. Abelson J, Giacomini M, Lehoux P, Gauvin F-P: Bringing ‘the public’ into health technology assessment and coverage policy decisions: from principles to practices.

Another limitation was found with the semantics and overlap of different terms for “resources”, “resource kit”, “tool kit”, “guides” and “resource tool kit”, all related to education/information sources, training packages, models, strategies, approaches or processes, guides, workbooks and other such sources on patient engagement in the broadest sense. Creating awareness, clarifying terminology, providing training and tools and guides to understand and become knowledgeable about patient engagement while implementing it, were considered keys to its success.

Putting food on the table with our FOOD Club and National School Breakfast programmes, giving new families the best start through perinatal, parenting and post-adoption support, finding lost confidence through our wellbeing and counselling services.Volunteering has been at the heart of Family Action since we were established in 1869 by a group of volunteers dedicated to bringing positive change to the lives of vulnerable families. Over 37 toolkits were identified, of which 14 were general all-purpose patient-related engagement toolkits, and six were patient engagement evaluation toolkits or guides (Table 2).