Finance is subject to application, financial circumstances and borrowing history. Performance Cycling Limited FRN: 720557 trading as Tredz are authorised and regulated by the Financial Conduct Authority. We are a credit broker not a lender – credit is subject to status and affordability and is provided by Mitsubishi HC Capital UK PLC. Terms & Conditions Apply. Please enclose all your details and a covering note explaining the fault and any other useful details.

Bike insurance: what's the best option to insure your bike, how much does it cost and how you can save money

For Highlands, Northern Ireland, Isle Or Man and other non mainland locatons additional charges will apply. No responsibility is taken for the correctness of this information. The listed offers do not constitute legally binding advertising claims of the merchants.

When your bike arrives final assembly will be required. Don’t worry we’ve got you covered. Our step by step instructional video can be found here as well as our easy to follow instructions.For hygiene reasons, any intimate garments such as facemasks, underwear and swimsuits can only be returned if the items are faulty. Delivery times may be extended during the event as we, and our carriers will be processing a higher work load. Credit subject to status and affordability. Terms & Conditions Apply. York Cycleworks is a credit broker and is Authorised and Regulated by the Financial Conduct Authority. Raleigh UK Ltd, Church Street, Nottingham, NG16 3HT is authorised and regulated by the Financial Conduct Authority ( Company number: 00139076) and acts as a credit intermediary and not a lender, offering credit products provided [exclusively by Klarna Bank AB (publ)] [by a limited number of finance providers, including Klarna Bank AB (publ)]. Please note that [Pay in 3 instalments] [and] [Pay in 30 days] agreements are not regulated by the FCA. Finance is only available to permanent UK residents aged 18+, subject to status, T&Cs and late fees apply. Klarna.com/uk/terms-and-conditions

As a responsible retailer we take all steps possible to ensure that our business meets all requirements of any EU & UK consumer protection laws, particularly the Consumer Contracts (Information, Cancellation & Additional Charges) Regulations 2013 and other legislation specific to the products that we sell. You attach the frame attachment to your bicycle by means of a strap. You can loosen it again by turning the screw. Faulty items should be returned within a reasonable time and in a clean and dry condition. PLEASE NOTE, WE WILL NOT PROCESS DIRTY ITEMS. Improperly installed or repaired products (always follow the instruction guides for any product set-up or installation)WEEE (The Waste Electrical and electronic Equipment) Directive is UK law that governs the disposal and recycling of all electrical items. The law, introduced in 2014, puts the emphasis on the producers and suppliers of electrical equipment to pay for the collection, treatment and recovery of waste electricals.

Most bikes and accessories are covered by a standard manufacturer's warranty but please be aware that there are faults/issues that are NOT covered by your warranty. This includes; Stripped pedal threads - a comprehensive guide on the correct installation of pedals is sent out with every bike Once a warranty claim has been placed we will review the claim and advise on an appropriate course of action, please do not return your item until you have spoken to an advisor. If the option for Financing or one or more of the monthly terms are not shown, then unfortunately you are not eligible to apply for that finance type at this time. Pay in 3 instalments Please allow a minimum of 15 working days from receipt of returned item(s) for repair/replacement under warranty. We expect to be able to return the items within a maximum 30 working days, however, specific timescales can change based on the requirements of the individual case.

As part of the WEEE regulations, all electrical and electronic goods produced after August 2005 that fall under WEEE regulations should be clearly marked with a crossed-out bin symbol which means they should not be included with household waste so that they can be recycled Whether it’s a jersey that doesn’t fit, or the colour is not quite right, sometimes you’ll need to return items to us.