Use the new HDMI cable provided to connect the TV Box to your TV. Take a note of the name of the HDMI port you have connected to, e.g. HDMI 1. The Virgin Media Connect app is the control unit for your WiFi that helps keep you connected, and it’s available to anyone with a Hub 3, 4, 5 or Hub 5X. Does anyone know what type of connectors these are, where I can buy them and which tool would crimp it? Be very careful following the advice above. You should use never use non Virgin terminate plates and never use twist on F connectors. On another matter, and I don't know if you can help. One of my laptop is only connecting to the 2.4ghz band, whereas on my previous hub (2ac) I connected to the 5ghz band. Is there any way of forcing it to connect to the 5ghz band.

Virgin Media Broadband Be in My Area? | Virgin Media When Will Virgin Media Broadband Be in My Area? | Virgin Media

Thanks for your post, sorry to hear you've also not received the phone adapter. We'll be happy to arrange this for you. If you’ve got a TV360, you must reply ‘go’ to a text that we sent to you before you start this guide. The white cable (as far as I can tell) goes out my first floor flat into this by the main door on ground floor: Just to say, that I wasn't aware that VM use their own standard cable. I've been using a cable I made myself from part from Screwfix & B&Q. I'm in I.T. and the cable I made has been great. No connection issues or loss in signal. Been using it for years and speed tests also proven this. Scroll to the HDMI port you connected the cable to. You should see a welcome screen, then the Virgin Media start up screen.Hopefully everything goes smoothly, but if we can’t switch your landline number by the day we’ve told you, you may be entitled to compensation if it’s delayed beyond one working day. Exactly what every person who knows nothing about Virgin Media’s cable network thinks and which is why people DIY the cable. Do it properly use crimp on F connectors and make sure they are tightened so you can not undo them with your fingers. Powered by independent speed tester Sam Knows, the new super-intelligent Homescan is a two-step speed test. This means it tests your WiFi speed to your device and the line speed you are getting to your Hub. Turn on your TV, then using your TV remote, press the Input, AV or Source button. Select the correct HDMI input for the TV Box.

How to set up home phone| Virgin Media Help

Cabling coming into your home to the SuperHub is coax (RG6, CT100 or WT100). Cables going from your SuperHub to computers and other such devices would be Cat5 or Cat6 ethernet. Remember, one remote will pair with one TV box and cannot be used to control both of your TV boxes. iv cut the virgin F-connector off the end of a cable i was rerunning to make it easier... but i cant detach their connector from the piece of snipped cable. It keeps spinning on itself and wont unscrew.

AS a sidenote, anyone wanting to know where the VM engineers and installers get their tools from should visit here: I received just the Hub 5 but not the phone adaptor. Could one be sent to me so I can migrate the phone to the router.

Extending A Virgin Media Cable - 1st Electricians

Take care that no strands of the cable sceen are shorting (connected) to the centre core of the cable. I currently use twist on connections for freeview and sat extensions but will defo look at buying the crimp connections and crimp tool in the future. I'm currently having the same issue, my Coaxial cable was damaged and has left me with no internet at all. I called the support team and was advised that Virgin does not replace these cables and I would need to do it myself.Make sure all of the TV boxes are switched on, not in standby – and that they’re connected to the internet, so that they can receive the software update. dial 150 or 0345 454 1111 and follow the prompts to - 'thinking of leaving us' -- dont worry about that they do much more - open 8am -10pm 7 days a week - should take you to a UK call centre RG6 coax would be a suitable type of coax to use with the PPC EX6 compression F connectors and the compression tool shown. This cable would suffice: