I hope you find your Support Forum experience a positive one! It is a great place to find the help you need, from other users, HP experts and other support personnel. I understand that your display has a loose power connection.I am happy to help with this. From your description it sounds like the problem is the power connector in the display and not just a loose cable. If that is the case then youhave two repair options. You can arrange a repair with either HP or a service depot to fix the connection. The second choiceis to take a shot at a self repair, but that would require some tools, and probablysome soldering to fix the loose connector, assuming the connector does not require a complete replacement. Factors in your choice would be warranty status and how comfortable you are with self-repair. HP Inc UK Limited is authorised and regulated by the Financial Conduct Authority (FCA FRN 973346) and acts as a credit intermediary and not a lender, offering credit products provided by a limited number of finance providers. Such credit products may not be suitable for everyone. Borrowing more than you can afford or paying late may negatively impact your financial status and ability to obtain credit.

In accordance with the Microsoft Silicon Support Policy, HP does not support or provide drivers for Windows 8 or Windows 7 on products configured with Intel or AMD 7th generation and forward processor