Remove spillages immediately using an absorbent sponge or cloth. For stubborn stains – hand wash at 30 degrees using a household stain remover. Do not machine wash season proof cushions or cushion covers, as this may cause damage to the water-resistant lining. All Bramblecrest woven tables require assembly and come complete with assembly instructions. All chairs, sofas and loungers are fully assembled. With exception, our new Vogue chairs require basic assembly. My rattan furniture has become soft and has stretched/expanded is this normal?

To apply paint, wash area with warm soapy water prior to application and then dry. Apply the touch-up paint to the affected area. Allow the paint to dry and then repeat the process several times until the areas of concern are completely obscured. Then allow several months for the touched-up areas to dull down until they become a closer colour match to the existing paint. Can I adjust the height of my Cocoon?All Bramblecrest cushions are season-proof and are lined with a plastic membrane designed to prevent water ingress. They can remain outside during light showers and need to be stored during prolonged periods of non-use. What happens if my cushions get wet?

While you could tie two ends of the cord together, that’s not a particularly practical or attractive solution. It’s worth your time getting to know how to replace a patio umbrella cord instead. It can be a little fiddly, and requires about an hour out of your weekend. It’s a little more complicated for a self-adjusting wind proof umbrella, but we’ve gone with the process that is common to most regular styles of crank umbrella. Supplies you’ll need for this project are a metal drill bit, a drill and a allen wrench. If you shop at IKEA then you probably have a bunch of the allen wrenches lying around. All Bramblecrest cushions are flame retardant. We are members of LOFA (Leisure and Outdoor Furniture Association) and all our products are compliant with LOFAssured. This means that our cushions comply with Trading Standard’s and FIRA’s (Furniture Industry Research Association) fire safety regulations. Where should I store my cushions over the winter?

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Simply use warm soapy water and a soft scrubbing brush on the affected area. If the wood has stained, use a fine grade sand paper and reapply treatment if required. Should I use coasters on my teak furniture? Yes - do not over wind parasols. If over wound the mechanism within the parasol will stop working and the parasol will be unable to be wound up or down. What is the guarantee on Bramblecrest Parasols? The frame on all Bramblecrest woven products (except cocoons) is a high-quality grade of tubular aluminium and will not rust. Cocoon Frames are made from steel for strength and steel can sometimes rust. In the event of rust, clean with warm water and scouring pad. Dry and apply Bramblecrest touch-up paint. Will my rattan furniture rot or fade like natural rattan? Our tree-free tops are an alternative to natural wood. They are made from high impact polystyrene which is fully recyclable. Can I replace the tree-free slats on my table?

A thin layer of outer fabric can retain water but will usually dry after a period of 24-48 hours of ensuing warmer, dry conditions. In the unlikely event the inner filling becomes wet please remove the outer cover and allow to dry for 48 hours before replacing. Can I machine wash my cushions? Teak will naturally develop splits as it dries out through the season, this will be particularly visible on the ends of parts such as arm rests and edges of tables. This is part of the natural weathering process. How do I treat my Bramblecrest teak furniture? I’ve got a much easier fix for you and it might even be free depending on what you already have on hand.

Can you not find your replacement part on our site?

The great thing about parasols and accessories is that they can be manoeuvered around your garden with ease, depending on your requirements and the height of the sun. You can store them safely in your shed or garage when they’re not in use, then erect them when you require additional shade. We sell many styles of garden parasols, including illuminated versions that help you see better when the sun goes down while also giving them a more attractive appearance. This is also a good opportunity to clear away any gunk or rust from the mechanism, or repair any damaged parts of the crank that might have contributed to the cord’s wear and tear. 4. Remove Remaining Cord from the Hub Bramblecrest parasol poles are between 38mm & 48mm in diameter. All specifications for individual parasols can be found online. Can I use my parasol as a stand-alone item? Next, remove the crank handle from the umbrella shaft – it should come out with a little force – next, pop the rivet off the side of the umbrella shaft No, because of the season proof lining you cannot machine wash. We recommend using warm soapy water and a soft brush to clean. For stubborn stains we would suggest soaking the cushion covers in warm water. My cushions have started to fade is this normal?