For the latest information and advice on COVID-19, please refer to the latest updates by the UK Government. In normal use, the water surrounding the pump in the container serves to keep it cool while operating. However, once the water container runs dry, if the situation hasn’t been noted and rectified, the pump can continue running, becoming progressively hotter until terminal failure occurs. Another thought, are you on 240 or 12v? If you are on 12v only ten is battery fully charged as this can cause issues with calibrating the IC controller (also and pls don't take this wrongly, have you followed the calibration instructions to the letter?) My battery is in good condition showing 13.4 volts after charging and I am also connected to a mains supply. Of course, you can always use a Whale pump if you prefer, and the procedure for replacement will remain exactly the same. Tools you will need for repairing a Whale Watermaster pump:

If that fails and no obvious signs of a leak then a call to Whale may be best option (VV good customer service over the phone from Whale) First of all, I have asked Whale Support for assistance but at the time of writing they have not responded,. This is probably due to Covid 19. I then decided meanwhile I would ask the forum. so here goes. Our collections by our couriers are happening as usual. As it stands, delivery times are not being affected too much. Please be aware though that Royal Mail and other couriers are sometimes prioritising essential items so please bear with us if your delivery takes slightly longer than expected. Push new cable through guide tube; mark where it emerges. Make sure the pump outlet is fully engaged with the hose. Push new cable through guide tube; mark where it emerges. Make sure the pump outlet is fully engaged with the hose Any of these failures can occur in normal circumstances and usually, they will do so at the most inconvenient times.

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There are foot pumps, also called hand pumps. We used to have one of these in an old caravan when I was a child. It did the job for what we needed but if you have a shower on a caravan then you 100% need a 12v pump. With wire withdrawn, prepare the cable end as shown. With wire withdrawn, prepare the cable end as shown

The Comet pump, made in Germany, is a quality product with a superior specification to the Whale pump being replaced (20 litres/min as opposed to the Whale’s 16 litres/min flow capacity). It also has a 1.1 bar pressure rating.Answer If you have microswitches in each of your taps then it is likely that one of these has gone 'short circuit' providing a constant electrical feed to the pump. You will need to disconnect the wires to each tap in turn to identify the faulty switch. start with the kitchen sink as this tap will have had most use. Whale Watermaster is a simple and convenient way to connect a caravan or motorhome to an external water container via a submersible pump that simply plugs into the existing connection.

Now the Achilles heel of the submersible pump is – they are submerged. They are designed so that the surrounding water is kept from the internal electrical components of the motor with watertight seals. However, the impeller shaft emerging via a seal, usually an ‘O’ ring, from the motor housing, can be prone to failure over time, resulting in the motor flooding and no longer functioning. NOTE: The Whale WaterMaster submersible pump can be conveniently replaced when it comes to the end of its operational life. Key FeaturesSpade connectors in position after crimping. Make sure that the polarity is correct. Spade connectors in position after crimping. Make sure that the polarity is correct Inside connector showing spade connectors. Note the polarity. Inside connector showing spade connectors. Note the polarity Using wirecutters, remove the two spade connectors. Using wirecutters, remove the two spade connectors The Whale WaterMaster 12V High-Flow Truma Crystal II (EP1612) is an efficient and compact submersible pump with Truma Crystal plug connector. The Whale WaterMaster 12v high-flow Truma Crystal II pump is part of the Freshwater Connection Range and connects external water containers to existing Truma water heating systems.

This is a simple pump that enables you to pump water from your container to your vehicle. It comes with an 800mm hose and it allows you to pump 9 litres a minute. Not the most powerful on the list but its a decent pump. FAQ I replaced the rubber parts on mine last year but due to it not pressurising recently I had to fit a new service kit this last weekend and all was good in my 24 hr test but will try it out properly this w/e. This is probably the most common cause of water pump demise. You will find that some submersible pumps have ‘Do not run dry’ printed on them by way of a warning. Problem is I have no idea of any yellow plug or blue covering on front box or where you can see it dripping off. How old is the caravan?Pull out the old pump after disconnecting the hose clip. Pull out the old pump after disconnecting the hose clip Choice of flow rate to suit either a simple one or two-outlet system with two or more outlets including a shower. Choice of flow rate to suit either a simple one or two outlet system with two or more outlets including a shower Some are like this https://www.caravancrazy.co.uk/products/truma-carver-cascade-2-water-heater-pressure-relief-valve Yes, you can continue to return items as normal as long as you follow the government guidelines about leaving your house.