To extend the life of the coating, you should use a small amount of oil when stir-frying or grilling. You do not need oil when boiling or stewing. Can I leave my handle on the cookware while I am cooking with it on the stove? If the base is stubborn dirt, you can wet the pan soak first with hot water and a good degreasing dishwashing detergent. Next, if necessary, you can clean the pan with a plastic scouring pad and some liquid abrasive cleaning detergent. The pan must be cleaned each time it's used to remove the film of grease that can stay on the surface. If the pan is only wiped with a paper towel or rinsed in water, the film won't be fully removed and may cook the next time you use the pan: stains may appear. It is difficult to give a number of years, because the service life will differ depending on the conditions of usage and frequency of use. To extend its service life, you should protect it from unnecessarily high temperatures and refrain from heating a pan empty. A medium to low heat is sufficient. Do not store cooked food for a long time (one day or longer). Where can I buy accessories, consumables or spare parts for my appliance? To remove burned food stains from stainless steel cookware, place cold water in the utensil and bring the water to a boil. Allow the water to cool before washing. A good cleaner may be used to complete the cleaning. The use of steel wool, a steel brush or scratchy cleaner on the polished surface is not recommended. Technical support The handle on my pan seems to have loosened slightly, what can I do about this?

For that purpose, please observe the following tips: slightly oil the pan before first use and then wash and dry it, repeat the process from time to time if you wash the pan regularly in the dishwasher. The pan has been used on too high a heat or the wrong source of heat for the pan which has resulted in the pan base becoming warped and distorted. Special handle (such as wood or removable handles like Ingenio): NO, hand washing only, recommanded with a non-abrasive sponge. Stay secure: The iconic Ingenio handle is 100% safe, with a three-point system to keep it secure. It’s reinforced to carry up to 10kg** and guaranteed for 10 years***.This is the optimum temperature for frying and searing food. This indication helps you cook healthier and at an ideal temperature. General recommendations

safe, the handle has a three-point system to keep it secure. It’s reinforced to carry up to 10kg** and guaranteed for 10 years***. Plus, it’s a bit of a magician in the kitchen, turning frying pans into oven dishes, and saucepans into bakeware. Also never put cold water into a hot pan or plunge hot cookware in cold water. Sudden changes of temperature may cause the metal to warp, resulting in an uneven base. My pan seems unstable on my hob - why? An exterior coating protects your cookware from the harmful consequences of dishwashing. It is therefore extremely important not to damage this coating and we recommend that you avoid the use of scouring pads (Scotch Brite).It is recommended to remove the handle during cooking when it is not required to prevent it from overheating and ensure its durability. Why is the pan discolored after use?

Start cooking on the hob then move the pan into the oven. Unclip the handle and voila: the pan is a baking tin. The pots also make stylish serving dishes; just use the handle to go from oven to table. Talk about versatile! Over time, the ceramic base will become stained without it being possible to remove the marks. This will not impair the performance of the kitchenware in any way and does not present any danger for health. Thermo-Signal™ technology makes cooking easy. When the hourglass disappears, the pan is at the ideal temperature for perfect searing. And Thermo-Fusion™ bases ensure fast and even cooking on all hobs, including induction. To prolong the life of your pan, we recommend hand washing with a non-abrasive sponge. For dishwasher use, it is preferable to use gentle detergents such as a liquid or gel.

Parts and accessories

This discolouration is a normal reaction with stainless steel and heat. It is very simple and easy to clean. Either use stainless steel/copper cleaner, or just pour a little lemon juice or vinegar into the pan and wipe it clean with a paper towel or cloth. Will the stainless steel handles get hot? What's in the box? 22cm, 24cm, 26cm & 28cm Frypans, 16cm, 18cm & 20cm Saucepans, 24cm Sautepan, 16cm, 18cm, 20cm Glass Straining Lids, 16cm, 18cm 20cm Hermetic Plastic Lid, 6 Utensils & 2 Removable Handles This white film is caused by minerals in the water or from the starch released by certain foods during the cooking process. Either use stainless steel/copper cleaner or just pour a little lemon juice or vinegar into the pan and wipe it clean with a paper towel or cloth. Why are there scratches and/or pit marks in my stainless steel cookware after using them just a few times? Always select the proper electric burner size or adjust the gas burner so the flame only touches the bottom of the pan and does not climb up the sides.