However, it's important to note that while we are often told that a rug has never been used, we have no means of ascertaining or validating how the rug has been used. We operate under the assumption that the item was received and signed for in good condition unless informed otherwise. Such minor irregularities are the very essence of handcrafted items, enhancing their charm and uniqueness. After this initial 30-day window and up until 6 months, you can still ask for a repair or replacement, but there is no obligation on our part to offer any refund.

We regret to inform you that no replacements or refunds will be provided under these circumstances, and this policy applies without exceptions.For long-term soiling, or a particularly difficult stain, you may need to have your rug cleaned by a professional. Should you receive a rug with defects or damages, it's imperative to inform us immediately upon receipt.

Any failure to report defects promptly as per our terms and conditions cannot be attributed to Rug Love.This rug has all the qualities for modern living, and is an ideal option for high-traffic areas, perfect for any hallway or kitchen where you want to create a coastal vibe.

Handmade Braided Natural Area jute runner rugs for home decor, boho rug, housewarming rug for Hallway entryway, indoor outdoor sisal rug. Some of the technologies we use are necessary for critical functions like security and site integrity, account authentication, security and privacy preferences, internal site usage and maintenance data, and to make the site work correctly for browsing and transactions. New Rug Odor: The distinct smell from a new rug stems from the chemicals, known as volatile organic compounds (VOCs), used during its production.In 2021 Rug Love Unveiled The UK's 1st "Augmented Reality" Rug Visualizer, With our virtual design tool you can see all our rugs in your room. Please note that even if you exchange a rug, the replacement will have its own distinct imperfections and characteristics. v=1658327160","options":["Size"],"media":[{"alt":null,"id":27949476216993,"position":1,"preview_image":{"aspect_ratio":1. Very poor, it's been down a while and has not flattened out so is still wrinkled, there is no backing so the non slip back we have will not adhere so it just slips around on our hard floors, dangerous! Non-slip materials stop the floor from wearing out your rug, stop your rug from scratching your floor and make your rug safer on slippery surfaces (also making it easier to vacuum).

Absolutely love this rug and it does have some bumps in it but guessing this is due to it being rolled up. com, the Sell on Etsy app, and the Etsy app, as well as the electricity that powers Etsy’s global offices and employees working remotely from home in the US. Many natural rugs, such as Jute and Sisal, are flat-woven, eliminating the need for a latex backing. The exquisite collection of handicrafts , artifacts and our export collection will surely impress you.All defective product claims will be addressed by having the manufacturer collect the rug for detailed inspection. We understand the frustration they may cause, but rest assured, we're in the same boat as other retailers. We emphasize checking your rug upon its arrival, including a thorough inspection of its backing, even if you don't plan on using it immediately. Most items should arrive on time, but slight courier delays are more common during this period due to the increase in volume being handled by couriers. In such cases, we recommend machine-made rugs created from synthetic materials for a more standardized appearance.