the authorities of the country involved may only deal with the customer themselves and may refuse to deal with a third party This section tells His Majesty’s Passport Office who is responsible for replacing a lost or damaged document and about the process for replacing lost or damaged documents.

If POL has marked the document as received, we are responsible for the lost document. See how to replace a document to arrange a replacement. The supplier queries team will investigate and tell you what actions to take. Document lost or damaged within HM Passport OfficeHave an illness, injury or condition that is permanent, or has ever previously recurred or that is likely to recur. put an advice slip with the customers documents to tell them that their documents were damaged on the way to HM Passport Office if the authorities agree to replace the document, the customer will need to send a letter authorising us to arrange a replacement document Send the original receipt to confidential waste. Documents issued by United Kingdom Visas and Immigration

When a document is lost or damaged after we have posted it to the customer, you must investigate how the document was returned. Are awaiting any medical tests, investigations or treatment, or are awaiting the results of any medical tests or investigations, whether or not the condition has been diagnosed; If we are responsible for replacing a foreign document (for example, a foreign birth certificate), tell the customer to:

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In all cases of damaged documents, the Document Handling Unit (DHU) will try and validate them first. I (nor anyone else, for that matter of fact) cannot furnish any explanations or “enlightenment” if we have no engineering description of your TEG unit – such as a detailed P&ID. DHU use this information to make each visit more rewarding and to provide it with information to help improve its service. If a customer sent us their documents but the DHU damaged them, they will fail the validation and DAP will generate a task for the examiner to deal with. Instructions for His Majesty’s Passport Office staff on replacing documents that have been lost or damaged About this guidance

If the DHU damaged the documents so much that you (the examiner) cannot use them to deal with the application, you must: I also confuse in Surge Tank Unit. I have small amount of dry gas to be sent to heating coil in surge tank. That the dry gas will be the heating media in the surge tank. It flows inside the coil Now I am confused. Where do you obtain the temperatures and pressures you cite? Some of these values are not normal or usual. Who designed and built your TEG dehydrating unit? I also do not agree with your process description. It would be much better if you submit a P&ID (or even a PFD) of your TEG unit. This section tells HM Passport Office examiners, about a case note or a passport note they must add when they have an application with a lost or damaged document.If the documents are damaged but you (the examiner) can still use them to deal with the passport application, you must: If the application is on the Application Management System (AMS), or Digital Application Processing (DAP), and the customer sent their receipt directly to you, you must also: If the envelope is empty, the DHU will scan the empty envelope as a supporting document and fail the validation. If the document was returned by Royal Mail and the customer paid for Secure Delivery, HM Passport Office is responsible for replacing the document and you must: