Some of the technologies we use are necessary for critical functions like security and site integrity, account authentication, security and privacy preferences, internal site usage and maintenance data, and to make the site work correctly for browsing and transactions. Please note that we may not be able to process the refund for your missing item if you lose or damage any packaging material. In addition to music, K-Pop has grown into a popular subculture, resulting in widespread interest in the fashion and style of Korean idol groups and singers. If you’ve already done that, your item hasn’t arrived, or it’s not as described, you can report that to Etsy by opening a case.

Exchanges and refunds due to defective goods or missing components are available under the following conditions. Due to the outbreak of the COVID-19 we are informed by our postal service partners, that shipments and tracking may experience heavy delays. Most purchases from business sellers are protected by the Consumer Contract Regulations 2013 which give you the right to cancel the purchase within 14 days after the day you receive the item. When a package is shipped internationally, it may be subject to import taxes, customs duties, and/or fees imposed by the destination country.If the conditions below are met, we will provide you with a partial or full refund, depending on the extent of the defect or omission, or a replacement.

PLEASE NOTE that we are NOT LIABLE for packages once they have been delivered and are reflected as such on the tracking number.You can change your choices at any time by visiting Cookie preferences, as described in the Cookie notice. Please keep all contents of the original package including packaging material (boxes, plastic bags etc. Products shown, tagged or featured on YouTube by creators are sold by merchants and are subject to merchant's terms and conditions.

It usually takes 2-3 business days as well to get the items from Korea to us from the released date.If the above conditions are met, we will provide you with a partial or full refund, depending on the extent of the defect or omission, or a replacement with a new product. Personalised advertising may be considered a “sale” or “sharing” of information under California and other state privacy laws, and you may have a right to opt out. If you wish to get a product for a loved one as a gift for their birthday or a special holiday, we DO NOT recommend getting it in the same month as the product might not arrive on time, especially during a busy month.