Phone calls to the Parkside 'service' line were very unfruitful. From the conversation with this service line, it transpired that they only deal with tools less than three years old. In such situation a full replacement is always offered.

The Parkside has only done about 30 minutes of work, but conked out in the middle of a cut 22/10/12. The original blade is still as sharp as a razor. With my 'old' but new looking jigsaw in need of some technical attention I would be very interested to know the name of any nearby workshop that would undertake the repair of any Parkside tool. However, now that I have experienced what I can only regard as a premature breakdown, I am having to re-assess just how wise it is to invest in tools that have little or no after sales service support.