TeamViewer (at its most basic level) provides screen-sharing tools, and access to remote computers- but it also offers a plethora of powerful features, which are listed below.

In May 2004, ExpertVNC changed its name to NetworkStreaming. In the next month it changed its cloud-based product to an appliance model, differentiating itself from other similar remote support solutions.PassGo Will Bring Quest Greater Multiplatform Capabilities". www.gartner.com . Retrieved 2017-12-19. Access remote cameras on iOS and Android devices, enabling additional support opportunities (like if a tech is assisting with WiFi issues and needs to see the physical router);

TeamViewer service has one free and five paid plans: two for single users, two for small and middle-sized teams, and a customized Enterprise membership. They also offer many third-party integrations, add-ons, and a 14-day trial to test all premium features.With a Premium membership, you’ll get up to 15 licensed users and 300 managed devices under a single subscription. You still get just 1 concurrent connection as in single usage plans. But you have 10 concurrent sessions (in tabs) per connection. TeamViewer Remote offers secure, efficient, and easy-to-use features designed to catapult your productivity and increase customer satisfaction, whether you want to collaborate closely with remote team members, save down on travel and associated expenditures for in-person assistance, or keep a lifeline to the workplace while away. Wake-on-LAN. You can wake your sleeping devices remotely with a TeamViewer client whenever you need to access them. BeyondTrust (formerly Symark) is an American company that develops, markets, and supports a family of privileged identity management / access management (PIM/PAM), privileged remote access, and vulnerability management products for UNIX, Linux, Windows and macOS operating systems. RSA public/private key exchange and AES (256-bit) session encryption are used to safeguard TeamViewer traffic. By today's standards, this technology, which is utilized in a manner similar to HTTPS/SSL, is totally safe.

BeyondTrust Remote Support (previously Bomgar Remote Support) allows users to view and control their desktops, laptops, mobile devices- and even POS systems. Chat or voice communication. You can use chat or voice communication to help you talk to the end user about fixing the issue. File transfer. You can transmit valuable files from one remotely accessed computer to the physical machine that the user is operating from. Transfer files with TeamViewer’s easy Graphical User Interface (just connect via “File Transfer” setting and following the prompts to get started) ; Thus, remote access software can greatly enhance productivity (i.e. revenue generation opportunities) for most businesses. TeamViewer Pricing Plans

A complete comparison of Bomgar vs. TeamViewer

All-inclusive remote support solution at your fingertips. Nothing like helping remotely an executive, who is traveling and urgently needs IT assistance. PROS