Nintendo president Shuntaro Furukawa issued a public apology from the company for the drift problem as part of an investors' meeting in June 2020, stating "We apologize for any inconvenience caused to our customers regarding Joy-Con controllers. We are continuing to improve our products", but could not comment further due to ongoing legal cases related to the controllers. [56] Warren, Tom (June 7, 2022). "iOS 16 supports Nintendo's Switch Pro and Joy-Con controllers". The Verge. Archived from the original on June 7, 2022 . Retrieved June 7, 2022. Robinson, Andy (June 30, 2020). "Nintendo's president issues first Joy-Con drift apology". Video Games Chronicle. Archived from the original on December 7, 2020 . Retrieved December 7, 2020.

In the event that one or both of the Joy-Con controllers cannot be detached from the Joy-Con straps, the affected Joy-Con controller(s) and Joy-Con strap(s) will need to be repaired. Conduit, Jessica (May 1, 2018). "Nintendo faces Switch patent infringement investigation in the US". Engadget. Archived from the original on July 9, 2023 . Retrieved May 1, 2018.Makedonski, Brett (September 13, 2017). "There's a Super Mario Odyssey Switch bundle that comes with two red Joy-Con". Destructoid. Archived from the original on November 12, 2020 . Retrieved September 16, 2017.

Leston, Ryan (September 7, 2022). "Pokémon Scarlet & Violet are Getting a Special Edition Switch OLED". IGN. Archived from the original on September 9, 2022 . Retrieved September 9, 2022.Phillips, Tom (January 27, 2021). "Here's the Monster Hunter Rise Nintendo Switch console". Eurogamer. Archived from the original on February 26, 2021 . Retrieved October 21, 2022. Specifications — Nintendo Switch — Nintendo". Archived from the original on July 9, 2021 . Retrieved February 27, 2018. The Joy-Con strap accessories (model No. HAC-014) can be used on either Joy-Con controller (Left or Right).

The "-" symbol on the left Joy-Con should be aligned with the "-" symbol on one of the Joy-Con straps, and the "+" symbol on the right Joy-Con should be aligned with the "+" symbol on the other Joy-Con strap, as shown below: Nintendo Switch is safer without its safety straps". CNET. CBS Interactive. Archived from the original on March 7, 2017 . Retrieved March 7, 2017. To ensure the Joy-Con straps are positioned properly with the Joy-Con controllers, align the “-“ symbol on the left Joy-Con with the “-“ symbol on one of the Joy-Con straps. Then align the “+” symbol on the right Joy-Con with the “+” symbol on the other Joy-Con strap.a b "Nintendo's Joy-Con controllers also work with Windows, Mac, and Android devices". The Verge. March 6, 2017. Archived from the original on March 7, 2017 . Retrieved March 7, 2017. The pricing on Nintendo Switch accessories is a bad, bad joke". Polygon. January 13, 2017. Archived from the original on March 29, 2019 . Retrieved March 28, 2019. Rad, Chloi (October 20, 2016). "Nintendo Confirms Amiibo Support for Nintendo Switch, Clarifies Additional Features". IGN. Archived from the original on October 21, 2016 . Retrieved October 20, 2016. Pokémon: Let's Go! receives adorable special-edition Switch". Polygon. Archived from the original on November 9, 2020 . Retrieved October 10, 2018. a b "Nintendo Switch's Joy-Con wrist straps have an annoying issue, but you can fix it". Polygon. Vox Media. February 27, 2017. Archived from the original on March 7, 2017 . Retrieved March 7, 2017.

Ivan (September 23, 2020). "Tom". Video Games Chronicle. Archived from the original on December 7, 2020 . Retrieved December 7, 2020.

How to attach the Joy-Con straps.

Frank, Allegra (January 13, 2017). "Everything we know about Nintendo Switch". Polygon. Archived from the original on January 14, 2017 . Retrieved January 13, 2017. Hamilton, Kirk (January 13, 2017). "Everything We Know About Nintendo Switch". Kotaku. Archived from the original on January 16, 2021 . Retrieved December 19, 2020. This change of mind return policy is in addition to, and does not affect your rights under the Australian Consumer Law including any rights you may have in respect of faulty items.