Other industries are by no means immune from error. For instance, agriculture has the highest mortality rate amongst workers in the UK and Ireland. UK figures show deaths consistently running at twenty times higher than other industry averages. Errors in the financial industry led to a global meltdown of financial markets in 2008, the effects of which are still being felt. When I jumped ship to retrain as an airline pilot, I was somewhat disorientated by a completely different approach to error.” A small mistake can soon start to spiral out of a control. The earlier you can admit you’ve made a mistake, the easier it is to deal with. The best thing to do is to speak to the person directly involved – be it your teacher, boss, parent, relative or friend. If that seems too big a step, talk to someone who can support you first. Keeping things to yourself can make them seem worse than they really are. Say sorry This dichotomy is the essence of what I explore in my book, Oops! Why Things Go Wrong. The mismatch between the fast-paced environment and our inability to respond appropriately results in errors inevitably occurring. This is merely an inconvenience in many areas, but in safety critical industries such as aviation and healthcare it can literally mean life or death. The good thing about all mistakes, large or small, is that they provide superb learning opportunities,” Peter Honey Learn

In this ground-breaking book, Niall Downey - a cardio-thoracic surgeon who retrained to become a commercial airline pilot - uses his expertise in medicine and aviation to explore the critical issue of managing human error. With further examples from business, politics, sport, technology, the civil service and other fields, Downey makes a powerful case that by following some clear guidelines any organisation can greatly reduce the incidence and impact of human error.Again, the statistics are clear: total deaths globally in commercial jet aviation in 1977 numbered around 3.000 people while currently figures are less than 1,000 annually despite an almost 10-fold increase in passenger numbers. Indeed. in 2017 the number of deaths globally was zero! This is due largely to our focus on Human Factors since the late 70s. So begins this pioneering book by Niall Downey – a cardio-thoracic surgeon who retrained to become a commercial airline pilot – where he uses his expertise in medicine and aviation to explore the critical issue of managing human error. With further examples from business, politics, sport, technology, education and other fields, Downey makes a powerful case that by following some clear guidelines any organisation can greatly reduce the incidence and impact of making serious mistakes.

Again, the statistics are clear: total deaths globally in commercial jet aviation in 1977 numbered about 3,000 people while figures now are less than 1,000 annually despite an almost 10-fold increase in passenger numbers. Indeed, in 2017 the number of deaths globally was zero! This is due largely to our focus on human factors since the late 1970s. Error is nothing to be ashamed of. The only way to even come close to avoiding error is to be so cautious and risk averse that we stifle innovation and, in healthcare, avoid intervention in any but the easiest of cases. Your good health It took me quite a while to come to terms with this different mentality, but over time I realised what a valuable approach it was.

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If you want to find a literary or illustration agent or publisher, would like to self-publish or crowdfund your creative idea then this Yearbook will help you. As well as sections on publishers and agents, newspapers and magazines, illustration and photography, theatre and screen, there is a wealth of detail on the legal and financial aspects of being a writer or illustrator. WAYB remains an indispensable companion for anyone seriously committed to the profession of author, whether full-time or part-time; and as always it is particularly valued by those who are setting out hopefully on that vocational path.' - David Lodge Oops! Why Things Go Wrong: Understanding and Controlling Error pdf Oops! Why Things Go Wrong: Understanding and Controlling Error Society’s development has accelerated at warp speed over recent decades and shows no signs of slowing down. Unfortunately, our brains have had trouble keeping up and are trying to function in a highly complex, rapidly changing environment whilst still running on caveman software!

In this blog, Niall Downey talks about his book, Oops! Why Things Go Wrong, which explores why error is inevitable, how it affects many different industries and areas of society, sometimes catastrophically, how it is sometimes actually quite efficient from a physiological standpoint and, most importantly, what we can do about it.

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I have known Niall for many decades, as a medical student in Trinity ... a potential Olympic cyclist, a Surgical Registrar and a pilot. He has always ... been an excellent researcher with great integrity which is reflected in his book Oops! Why Things Go Wrong. I recommend that everyone should read this book.’– Fellow Emeritus Professor Moira O’Brien, Retired Professor of Anatomy, Trinity College, Dublin, Founding Fellow of the RCPI/RCSI Faculty of Sport & Exercise Medicine Human connections are essential to delivering person-centred care and sometimes the care environment, culture or the way we do things creates harm. In healthcare this can be catastrophic. This book provides safety critical insights and methods to help eliminate avoidable harm. A must read for healthcare teams.’– Professor Charlotte McArdle, Deputy Chief Nursing Officer NHS England Designed for authors and illustrators across all genres and markets, it is relevant for those looking for a traditional, hybrid or self-publishing route to publication; writers of fiction and non-fiction, poets and playwrights, writers for TV, radio and videogames. Finally, don’t despair – what seems awful at the time, can be something to laugh about or make for a really good story years later! Find out more In this ground-breaking book, Niall Downey – a cardio-thoracic surgeon who retrained to become a commercial airline pilot – uses his expertise in medicine and aviation to explore the critical issue of managing human error. With further examples from business, politics, sport, technology, the civil service and other fields, Downey makes a powerful case that by following some clear guidelines any organisation can greatly reduce the incidence and impact of human error.