Please note assistance can also be provided by our assistance service provider OCS:OCS Main Office +353 1 944 0341 (8am - 4pm) Here are some of the most common questions people have about the Sunflower Lanyard: What is the Hidden Disabilities Sunflower Lanyard?

We also require passengers who need assistance in any of the following areas to travel with a personal assistant. Failure to do so will lead to denial of boarding if we reasonably believe that the passengers’ carriage may pose a risk to safety. If you wish to carry or use a special medical item onboard you must submit your requirements for via the online form. Our special assistance team will review and determine if your request can be approved. If approved, we will provide you with written authorisation of this. The dimensions of the wheelchair when collapsed must not exceed 81cms (height), 119cms (width) and 119cms (depth). Size restrictions for Wheelchairs/Mobility Scooters are due to the aircraft maximum door opening dimensions. Ryanair has today (28 th Oct) become the first Irish airline to join the Hidden Disabilities Sunflower network, recognising Sunflower Lanyards – a globally recognised symbol of non-visible disability. This new initiative forms part of the airline’s continued customer experience focus, enabling Ryanair’s pilots, cabin crew and support teams to further support customers, making travel easier and more accessible for everyone. its own hidden disabilities lanyard system in operation. The lanyards are designed to be as discreet as

Up to her ears in granny squares and squawking choristers, Dolores is revving up for Christmas, yet a deeper darker secret is beginning to emerge! part of this effort to ease the stress of departure day, the airport has created a guide explaining what

Assistance type (BDGR) - Customer travelling with a guide/assistance dog that requires a walker through the airport (departure & arrival) to the aircraft seat and separate safety briefing from cabin crew. My friend, who has just taken to the skies with ‘BA’ as cabin crew, is going to be over-the-moon with this adorable ‘congratulations’ card courtesy of ‘crewshopUK’ & it sure has put a smile on my face too!😊 The vast majority of airports in the UK and have special arrangements to help passengers, both adults Low-cost champions EasyJet have been known to go out of their way to accommodate ASD passengers, by inviting them to the front of the boarding queue for example, regardless of whether they have booked speedy boarding, or found a quiet space in an airport if a flight is delayed. experience. However, many of the measures mentioned above - such as lanyards and quiet rooms - are justYou may be able to travel with therapeutic oxygen. There is a charge for this service and it must be booked in advance of travel by calling our Special Assistance Call Centre line or through our chat. is the Sunflower Room in Terminal 1 for passengers affected by the likes of autism who need a little Help available: The staff at Birmingham Airport work with Autism West Midlands to create a more welcoming

We are delighted that Ryanair, the largest European airline by scheduled passengers, has joined the global Hidden Disabilities Sunflower network. Passengers with non-visible disabilities can fly to 36 countries knowing that they will be supported by Ryanair crew in 228 airports. terminals could be a daunting prospect for those affected by conditions such as autism. However, with

In case you need a different type of special assistance for the return flight, toggle on the option below. We hope the information contained in this feature helps you enjoy a less stressful start to your trip. Book special assistance online at the time of booking or call their Customer Services Centre at least 48 hours before travel. Aer Lingus have created a series of helpful visual guides, which outline a typical customer journey and have been designed to help families and individuals with autism prepare for their upcoming trip. Families and individuals are also welcome to send a special assistance request, so the airline ground staff and crew can help to make your flight a pleasant one. The lanyards are free and can be collected from the airport’s assistance desks. These are located at