Mike of their support team answered my e mail for support in less then 10 minutes and with my letting him take temporary control of my computer as I watch and he explained what he was doing and had me up and working in no time. He even went further and explained to me how to adjust a few different things. The product works, if you are willing to go through the frustrating and unintuitive setup process. I bought it to work with the Microsoft Flightsim 2020, and it does, once you spend 40 minutes lining up the monitor-mounted sensor with the one on your headphones. I can't vouch for other types of games that I play with view panning controls as I haven't been playing them recently. For the recent flight sims, it makes taxiing, sightseeing, and landing approaches much, much better because you can keep both hands on other controls and not waste them using the mouse and space bar. The clip on the Pro Clip seems to be very cheaply made. It is not a strong spring clip nor is it made of metal. It is made of a cheap feeling plastic. A magnetically attached base facilitates an easy and secure setup, with adjustable legs to fit any monitor.

R eal Pilots don’t press buttons to communicate with Air Traffic Controllers and neither will you with VoxATC 7 for Microsoft Flight Simulator X and.Prepar3D

Accessories

The connections for it should actually be a couple feet longer as I had to get an extension to plug it into a USB port on my computer.

Separate installers for each simulator you have installed, no switching between simulators if you have more than one installedThe force of the magnet is less than the force of friction in the tripod's joints, so when trying to reposition the camera you end up just detaching the magnet. Very expensive for what you get. The housing, mount, IR LEDs and USB cord could all be improved in quality. I am very satisfied with this product and I highly recommend this to others looking for a similar solution. Read full review