This is done only if the photographic proof does not show negligence or damage due to improper fitting. You confirm that the PayPal account, Credit or Debit card being used is yours and/or you are authorised to use it. Simply thaw your food with the Auto Defrost setting, cook chilled and frozen meals, or use the Quick 30 Seconds programme to quickly set the cooking time in 30 second increments.

We currently do not serve areas outside UK mainland including Scottish Offshore (KW15-17, ZE, HS, PA20, 41-49, 60-75, 77-78, KA27-28, PH40, 42-44), Scilly Isles (TR21-25), Northern Ireland (BT), Channel Islands (GY, JE), IOM (IM), Eire and BFPO addresses. For small items, we use standard courier service providers such as Royal Mail, Yodel, Hermes who may deliver the item to your mailbox or to a communal designated area for all mail, such as the concierge or a designated safe place. Refunds are processed back using the initial method used for payment or via bank transfer and may take up to 7 working days to show in your account. Some items, especially those that come assembled, might experience minor damage while being delivered into the premises.

We test how quickly and evenly microwaves heat in microwave mode and we record how much water is lost from the food during cooking.

The better your problem and question is described, the easier it is for other Panasonic owners to provide you with a good answer.In addition, some items may be broken down into multiple consignments for logistic reasons and all pieces may not arrive at the same time. Simply thaw your food with the Auto Defrost stetting, cook chilled and frozen meals, or use the Quick 30 Seconds programme to quickly set the cooking time in 30 second increments. If a collection service is opted for, the item will normally be collected within 10-21 working days.