If, on inspection, we find they are faulty, we will either refund you or send out replacement products.

We are very sorry if you have received a wrong or faulty item and will do all we can to rectify that situation with urgency! We cannot be held responsible for these unforeseen circumstances and are unfortunately unable to offer a refund should they occur. When this happens we will always do our utmost to inform you of the delay as soon as possible and let you know when the goods will be delivered. Our balloon garland tape allows you to create your own spectacular balloon displays, simply air fill your balloons and pull the neck of the balloon through the holes in the tape. Party Chest Ltd is PCI Compliant, Registered for Data Protection with the ICO and Insured for Product and Public Liability.Hi-Flyers Balloons is committed to providing top-quality wholesale products, therefore ensuring your balloon creations stand out at every celebration! If approval has been given (verbally or in writing) but the screen making process has not yet started, we may be able to offer a refund. Please note that although we issue refund funds to your bank/credit provider immediately, in some cases there may be a delay of up to 14 working days before you bank displays the credit in your account. It may be that they seem faulty but in fact are fine – we should be able to help you establish what is going wrong on the phone, with the help of some photos or video clips we might ask you to send over. Personalised advertising may be considered a “sale” or “sharing” of information under California and other state privacy laws, and you may have a right to opt out.

Copyright © 2024 Party Chest Ltd | Party Chest® is a registered trademark of Party Chest Ltd | Party Chest Ltd is a company registered in England and Wales with company number 11044770. It consists of holes that you can pull the necks of latex balloons through, and gradually build them up to create an impressive balloon garland! The shipment was fast and very easy to install it came with nails but I didn’t end up using them bc my wall is cement I just used heavy duty double sided tape and it all works well.You can even tie in some foil balloons and hang honeycombs, fans and fringing if you want to create a real showstopper! If you haven’t received an agreed refund from us, please firstly check directly with your bank before contacting us. Simply pull each balloon neck through the holes in the tape and layer them up to create a stunning display.