Is your product defective and the manual offers no solution? Go to a Repair Café for free repair services. I would definitely recommend keeping your eye out for this in your local Lidl store. I can’t seem to find a link to them I’m afraid but I believe they come into store fairly often, and when I say often I would say every 6 months.. Just know if you see this – I would try it out especially for the price!

Silvercrest Hair Straightening Brush multiPROMOS - Silvercrest Hair Straightening Brush

Overall, I am really impressed with this. When I have a little spare time in the morning I’m always using this. For me, I feel as though I no longer have a need for straighteners. I mean I’m always looking at the latest GHD straighteners as they are so pretty but with this Iv’e stopped looking – I have finally found what I have been looking for all these years. I no longer have frizzy, kinky hair! Let me know if you have tried this before and what your thoughts are on it. Also, what is the best product you have used for straightening your hair?