Buses are clearly marked with the IndieGo PLUS branding. Buses will display a letter on the front – this will match the letter given on your booking confirmation. MegaRider cards You can watch a short video that helps to explain how to set up and use the IndieGo Plus app. Stops IndieGo PLUS will operate from 6am to 7.30pm Monday to Saturday(no service on most bank holidays).Rides can be booked on the IndieGo PLUS app at any time. Telephone lines are open from 8.30am to 5pm, Monday to Friday (excluding public holidays). Operating area Services in the Coleshill area (Monday to Friday only) Hams Hall, Coleshill Parkway Station and Coleshill High Street Users will be required to register to usethe minibus. This, along with making a booking can be done by calling 01926 742000.

Children 10 years or older can travel independently. If children are travelling on their own, we recommend an app booking is made on the device they will be travelling with to ensure they receive notifications about the trip, however a person must be at least 13 years of age to be a registered user of the IndieGo PLUS app. Prams and buggies Be considerate when travelling with food and drink – hot food should not be consumed and hot drinks should be in a container with a spill-resistant safety lid IndieGo PLUS is a rideshare service, this means you will probably share your ride with other customers who are going in the same direction as you. To help make rides as efficient as possible, passengers cannot add multiple stops. When you can book

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Face coverings are not mandatory on the IndieGo PLUS service but are encouraged wherever possible. How the IndieGo PLUS service keeps the air clean If a meeting point doesn’t look suitable, get in touch so we can investigate. This could be if it is too far to walk from your home or it is inaccessible for a bus and we will see if we can change the meeting point. The operator for IndieGo Coleshill is South Staffordshire Coaches. The operator for IndieGo Atherstone is T J Travel. How to book As part of the continual development and improvement of the IndieGo PLUS DRT service we seek new ways to make it work for as many people as possible. You can bring prams and buggies on board. We would kindly ask all of our customers to keep the dedicated wheelchair space free, which means we may ask you to fold and store your buggy or pram on some occasions. We want to ensure our services are as inclusive as possible and we appreciate your assistance in permitting those with wheelchairs, prams and buggies to use our buses. We also ask that gangways are kept clear. What you can’t bring on board

We will make every effort to be at your meeting point on time but occasionally circumstances out of our control may cause a delay. You can use the app to keep updated on the bus arrival time. Price For travel to and from Rugby* & for travel within a zone between 9am and 2.20pm (3.30pm during school holidays) Buses are equipped with free WiFi, USB charging ports and comfortable seating with seatbelts. Buses also have a wheelchair space with access ramp. Travelling with children Users will be required to register to usethe minibus and journeys will be availablefor booking via a call centre.We welcome and encourage assistance dogs on board. Other dogs (or small animals) are also permitted, but only one is allowed on board at a time and must be added when booking a journey. This would currently need to be done by booking the wheelchair space but this will be amended soon to allow you to book your Dog. This is to ensure there's plenty of space for them. Animals on board must be well behaved and of no danger or nuisance to other customers our employees. We ask you to comply with any reasonable instruction given by your driver whilst you and your animal are on board. Coronavirus (COVID-19) Face coverings Journeys can be made to and from anywhere in the shaded areas on the service area map, however journeys can't be made solely within the green shaded area as there are existing public bus routes available. Please zoom in on the map to see the service boundaries. The IndieGo PLUS app will suggest earlier and later time options for you to travel. If you’re booking by telephone, we’ll offer alternatives. Number of seats per ride Service can be booked for travel to/from Hams Hall, Coleshill Parkway Station, Coleshill High Street, Coleshill Medical Centre and Coleshill Morrisons on a demand-responsive basis between: Children can travel on board. Children under the age of 10 must be accompanied by a passenger 13 years or above.

Any bags or luggage that cannot be carried on your lap during the journey must be placed in the dedicated luggage space at the front of the vehicle. Space is limited on the vehicles and the comfort of all passengers is key Please note, from Tuesday 3January 2023, the IndieGo Atherstone service will be amended to operate on Tuesdays and Fridays only To arrive at Coleshill Parkway Station for 5.55am, 1.55pm and9.55pm, and to arrive at Coleshill High Street 5 minutes later. All bookings are subject to availability. Same-day bookings, if available, can be made from 7am to 7pm between Monday - Friday. Fares Fares Fare type

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The app is available 24 hours a day, 7 days a week to make bookings, and the dedicated Call Centre is available from 8.30am to 5pm Monday to Friday. Bookings can be made from an hour before your required travel (subject to availability) up to 2 weeks in advance. As the service gets busier, we'd recommend making bookings as far ahead as possible to ensure you get the journey you need. to and from Coleshill and Hams Hall at key shift change timesand Coleshill Parkway station along with numerous villages around Coleshill.