Repairs or replacements will be made free of charge within the warranty period, only where the fault is not caused by misuse of the product or through normal wear and tear. You may want an additional charger for your place of work so you can charge it wile you are working ready to get you home. In my case it looked like the main problem was not the pins getting bent - but more the thread on the connector getting stripped as it never engaged properly. Hopefully owners will quickly learn about these foibles and they won't impact the popularity of e-bikes. Please note: at our discretion we may decide to issue a full refund instead of providing a repair or replacement.

As long as you have a DVM and are confident in opening/prying inside a battery then most issues are pretty staright forward to check. Ebike sellers/battery sellers very rarely go to any lengths because it isn't very profitable, so much easier to sell a new expensive battery. Read more about the condition New: A brand-new, unused, unopened and undamaged item in original retail packaging (where packaging is applicable). You can change your choices at any time by visiting Cookie preferences, as described in the Cookie notice. The 103 third parties who use cookies on this service do so for their purposes of displaying and measuring personalized ads, generating audience insights, and developing and improving products.uk/" target="_blank" class="b-button__primary d-block mb-10 h-100 d-flex align-items-center justify-content-center">

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