Upon receipt of the original goods (with the original receipt, in the original packaging, and unworn) we will post the new size/colour to you.

The innovative SOFT-AIR TECHNOLOGY is the secret behind the extraordinary walking comfort when wearing any MEPHISTO shoes. This shoe is best paired with casual or smart casual outfits, though you can make them work in business casual as well. Modern design, a fatigue-free and soft-as-a-feather step thanks to integrated SOFT AIR TECHNOLOGY and the best quality from our own production facility in Portugal. Recognized for design, quality, comfort and technology, Mephisto shoes and sandals are among the best in the world; the result of master shoemakers, highest quality materials, and perfect fit.The World’s Finest Walking Shoes – Mephisto shoes for men and women are handmade from the finest natural materials and are designed with the most advanced comfort features available. It relieves the joints, vertebrae and the spine - it is like walking on a soft carpet of moss, making you feel fit and full of energy even after many hours of wear. A classy sandal is essential to your wardrobe, and this Helen toe post sandal is one of the best options. Every piece of this shoe is of the highest quality, from the leather straps and insole, to the metal buckle, to the cork midsole and rubber sole. Across different manufacturers the lasts and patterns vary slightly so sizing may also vary as a result.

The Helen open-back sandals will keep your feet pampered this summer so you can enjoy the sunny outdoors. With a contoured cork footbed for great support, leather uppers, suede lining and soft-air insoles for extra comfort these are the perfect summer shoe. Strictly speaking these peripheral sizes (UK 6, UK 12 and UK 13) do not convert precisely to their EU equivalent as stated. The main features of these women's sandals MEPHISTO are the anatomical and preformed footbed in natural cork with genuine leather coating gentle on the skin and the integrated SOFT-AIR technology, which optimally reduces rigid falls and thus ensures a smooth and effortless walk.Ultra-comfortable with its anatomic foot-bed integrating SOFT-AIR Technology to reduce shock to a minimum, this thong is the MEPHISTO SANDAL must. For those of you who enjoy partaking in sporting activities, you will be pleased to know we also have brightly coloured Mephisto Lady sneaker trainers which are ideal for working out in when it's warmer weather outside. Please make sure the item is not worn/damaged as we only accept unworn items in their original condition. Our collection of luxury accessories includes bags, shoe care accessories, insoles, socks, backpacks, boot bags, polish, travel kits and much more. The Soft-Air technology also provides a breathable environment, keeping your feet at a pleasant temperature and providing constant airflow.