Global "Body Shopping": An Indian Labor System in the Information Technology Industry

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Global "Body Shopping": An Indian Labor System in the Information Technology Industry

Global "Body Shopping": An Indian Labor System in the Information Technology Industry

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A]n extremely well written-book with mega-doses of anthropology mixed with humour. ---Raghunath, Nilanjan, Asian Journal of Social Science Most specialist Y2K consulting companies operating in the US, Europe, the Middle East, Japan and Australia outsourced their technical manpower requirements to companies operating in India.

A] sterling exemplar of what anthropology is and can be today. . . . In a world of anthropologists never-ending anxiety over the loss of cultures, the loss of their own ability to explain cultures, and the problem of finding new things to study, Xiang's book offers a way out: it shows how one can study a structure within a larger system and explain both how that structure works and how it illuminates the function of the larger system. The combination of a simple explanation (hard-won through fieldwork) of a complex technical and economic system, with the exploration of its effects on social and personal lives of an extended network of families, villages, and corporations scattered around the globe is what makes this the perfect 'Intro to Cultural Anthropology' book in my estimation."—Christopher Kelty, Savage Minds: Notes and Queries in Anthropology Body shopping companies mainly recruit off-shore and provide training to their employees using their off-shore facilities. In the modern era of IT off-shoring, outsourcing, and cloud computing, it is widely accepted that IT service companies' strategy (especially for those operating with a huge technical manpower base in India) still continue to focus on similar lines. The companies that do body shopping are renowned for training and developing technical skills for a wide range of client base that is of current demand. In India, traditional body shopping has evolved in its due course post- Y2K era to create strong networking and collaboration between competing Indian body shops working abroad. All body shops claim to have the ability to place Indian workers in almost any country using the resources and services of other Indian body shops operating in the target country. [5] The book provides an important corrective to analyses that ignore the lower end of the IT labour market. The discussion of how Indian community associations contribute to workers' quiescence is a valuable addition to Saxenian's insights regarding how such community associations in places such as Silicon Valley promote entrepreneurship and innovation. Biao also goes beyond Castells' emphasis on exclusion through the digital divide to show how the more glamorous parts of the IT industry are sustained in part by the flexibility provided by body-shopped labour and the social reproduction taken on by local communities, extended families and governments."—Seán Ó Riain, International Journal of Urban and Regional Researchp>Drawing on in-depth field research in southern India and in Australia, and folding an ethnography into a political economy examination, Xiang Biao offers a richly detailed analysis of the India-based global labor management practice known as "body shopping." In this practice, a group of consultants—body shops—in different countries works together to recruit IT workers. Body shops then farm out workers to clients as project-based labor; and upon a project's completion they either place the workers with a different client or "bench" them to await the next placement. Thus, labor is managed globally to serve volatile capital movement.

Xiang Biao's avowed goal at an analysis incorporating ethnography and political economic analysis has long been a requirement for scholars interested in the production and maintenance of transnational work and flexible labor. Global Body Shopping more than lives up to this ideal. . . . I strongly recommend this ethnography as essential reading for scholars interested in questions of globalization, transnationality, and flexible labor. ---Mathangi Krishnamurthy, American Ethnologist I find the book most instructive in teaching us how political economic analyses sensitive to fine-grained details about the local and everyday life can enrich a global ethnography. What holds the book together is its creative use of socioanthropological methodologies to understand the phenomenon of 'body shopping' peculiar to the information technology (IT) industry. . . . I find his honesty and the unpredictability of his narratives refreshing."—Mark Lawrence Santiago, Singapore Journal of Tropical Geography Xiang Biao tells the fascinating story of how body shopping brought globalization into the lives of hitherto minimally influenced rural youth and facilitated their movement into the highly volatile global arena of information technology . . . he has created a remarkably clear picture of a complex globally dispersed labor chain. . . . Not only does this innovative book provide a strong foundation for scholars interested in this under-researched global labor system, it is a great resource for teaching political and economic geography as well as courses exploring the various facets of globalization."—Monalisa Gangopadhyay, Political Geography

This book is a wonderful contribution to the anthropology of transnationalism and the sociology of labor. It is also a really innovative analysis of an important new professional cadre that is of crucial importance to globalization."—Peter van der Veer, Utrecht University, author of Imperial Encounters: Religion and Modernity in Britain and India The book is] remarkable for meticulous research, mastery of details and understanding of the structures and processes of the industry. . . . This book must be read—not only by all social scientists, but by all those enthusiastic votaries and skeptical denouncers of IT as India's present and future."—Samita Sen, Global South The novelty of this work lies in its attempt to study social groups within the context of the ongoing processes of abstraction and virtualism, as these groups develop strategies to participate in global processes. . . . Xiang's book presents the daily lives, the intricate familial and professional negotiations, calculations and strategies, dreams and speculations through which individual Indians in the finger-labour market survive. ---Madhava Prasad, Inter-Asia Cultural Studiesa b Xiang Biao (2004). "Indian information technology professionals' world system: the nation and the transnation in individuals' migration strategies". In Brenda S. Yeoh; Katie Willis (eds.). State/Nation/Transnation: Perspectives on Transnationalism in the Asia-Pacific. Routledge. pp.166–167. ISBN 978-0-415-30279-1. I find the book most instructive in teaching us how political economic analyses sensitive to fine-grained details about the local and everyday life can enrich a global ethnography. What holds the book together is its creative use of socioanthropological methodologies to understand the phenomenon of 'body shopping' peculiar to the information technology (IT) industry. . . . I find his honesty and the unpredictability of his narratives refreshing. ---Mark Lawrence Santiago, Singapore Journal of Tropical Geography Drawing on in-depth field research in southern India and in Australia, and folding an ethnography into a political economy examination, Xiang Biao offers a richly detailed analysis of the India-based global labor management practice known as "body shopping." In this practice, a group of consultants--body shops--in different countries works together to recruit IT workers. Body shops then farm out workers to clients as project-based labor; and upon a project's completion they either place the workers with a different client or "bench" them to await the next placement. Thus, labor is managed globally to serve volatile capital movement. A similar " offshoring" practice started appearing more and more in the 2010 timeframe and which was a practice known as " nearshoring". Nearshoring was the practice of hiring mostly IT professionals from Mexico. The outward appearance being the advantage of "nearshoring" personnel being within a 2-hour or less time difference to continental U.S. companies opting to use these nearshoring services.



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