The lodges are not in a forest at all but in a field with minimal trees, the magical experience that we promised our daughters was ruined as they were expecting there to be at least the hint of fairies and pixies. If there is anything that you think we could improve on with the Facebook group, this site or our newsletter, we would love to hear from you. This place is amazing and felt like living in Harry Potter or Lord of the rings with a few little luxuries. NOTE: Before contacting us, please make sure you have referred to our FAQ section as your question may have already been answered there!

We will not share, sell or disclose your information to any third party for any reason without your consent, except as required by law. We're delighted to hear you enjoyed your stay with us, and we are glad that you enjoyed the setting that the village is in here at the Alton Towers Resort. We're pleased to hear you enjoyed your stay with us, but we will also be passing on your comments about the Enchanted Village to the Hotel Operations team so that they can look into this for us. All the staff we encountered were extremely friendly and helpful, and you can arrive early, drop off your bags and go and have some fun in the park, stay overnight and then have another full day in the Park.They love to grow plants from the seeds (provided) and play in nature, where the enchantment never ends! Product 2: Fairy Forest Friends live happily in the enchanted forest and love to grow plants from seeds. The woodland theme and "Fabled Folk" theme is carried through the whole lodge with a small door and window (actually a light). The main bedroom is straight through the front door with the childrens' bedroom adjoining separated by a curtain and containing bunk beds.

It also includes animal and magical friends for the fairies, glow-in-the-dark acorn lamp posts, fairy dust, bunting and a tea set. We’re sorry to hear that you did not find your experience meeting your expectations, something I will be sure to pass onto the teams involved. This super set includes three different fairy gardens that can be joined together with the miniature bridges to make the enchanted village, complete with lights and sounds.Every child gets a book to take home with them, which further adds to this theme, with little doors and windows and the idea for children of secret underground passages that the fable folk use. Join Latest Deals for free and get a hand-picked list of the best deals, delivered straight to your inbox. If you fancy whipping up a quick and easy snack or meal, each treehouse has a fully equipped kitchenette for your convenience. Grattan plc trading as Look Again is authorised and regulated by the Financial Conduct Authority (No 311340), in respect of consumer credit activities. Every one sleeps up to eight people in unique and opulent style, with each of the four bedrooms fitted out with a TV and glorious views over the Enchanted Forest.

Add an interactive flat screen TV and free WiFi and these log cabins provide a woodland escape where you can enjoy the great outdoors alongside the cosy best of indoors. Before settling down in your cosy lodge, you can enjoy family friendly entertainment at the Resort Hotels. Our overall aim with the Enchanted Village is to create a place where the whole family can get complete escapism and have a memorable and enjoyable short break at the Alton Towers Resort. Depending on where you live, the time it may take for your exchanged product to reach you, may vary. The story of the Enchanted Village is all around mysteries and legends of the fable folk and the magical things that can happen in the Enchanted Forest.The hotels are located at one side of the park, the Enchanted Village is a minute or so walk from the Alton Towers hotel and about 5 minutes from Splash Landings.