If you are homeless or threatened with homelessness within the next 56 days or you have received a notice to quit from your landlord, please use the Housing Jigsaw customer portal to provide us with information about your housing situation. The officer who interviews you will become your caseworker and will do everything they can to try and prevent you becoming homeless. They will assess you under the Homeless Reduction Act 2017 and make a decision on whether we have a duty to offer temporary accommodation or permanent housing. Being homeless means to have nowhere permanent and safe to call a home. Rough sleeping is a type of homelessness where someone finds themselves sleeping on the street. Provides information and advice along with listings of services, events, groups, organisations and clubs in Peterborough. The PIN is being updated daily with the latest information about what is currently available The specialist drug and alcohol service Change Grow Live provides support to people affected by drug and alcohol use, known as Aspire CGL

Allow the individual to identify the housing authority in England which they would like to be referred Home improvement agencies and handyperson schemes are local organisations dedicated to helping people of all ages who are vulnerable, have a disability or a limited life expectancy (including older people, babies and children) to live safely and with dignity in their homes.An appointment will be made for a homelessness interview for you with one of our officers if required. The interview will decide if you are eligible for help. You will need to bring all of the relevant documents to the appointment, this makes it easier for us to decide what help you are eligible for. Access to Homelessness Prevention Customer Portal Our outreach teams work at all different times of the day and night. They help people sleeping rough to get off the streets and into accommodation. Making Money Count offers everyday help with money; being online; finding work; renting; universal credit. All the information is reliable, practical and easy to follow. It is brought to you by organisations working across Cambridgeshire, West Norfolk and Peterborough who want to help make life fairer for everyone. You could apply to another council area or directly to housing associations. Their wait times may be longer than the Peterborough Housing Register. Local authorities have a duty to advise and assist any resident with a housing problem. If a person is homeless, threatened with homelessness, being harassed or thinks they are being illegally evicted; if they cannot afford housing in a suitable location etc. they can approach the district housing for advice and assistance. The council teams will try to help the customer find a suitable solution.

Peterborough City Council’s Housing Needs team has a common Housing Register and a joint allocations policy which was agreed in partnership with ten housing associations who have accommodation in Peterborough. The hard truth is giving money to rough sleepers can prevent them from engaging with support. This may keep them on the streets for longer. Care and Repair’s aim is to assist people to continue living independently in their own homes and ensure those homes are safe and warm. Care and Repair also runs a Handy Person Scheme to help households occupied solely by elderly and/or vulnerable people living in the Peterborough area. The scheme is free and is available to home owners and tenants who are elderly or considered vulnerable. Residents are only asked to pay for the cost of materials used. of households or around 48,059 owned their own home including those with a mortgage, owned outright and including 1,167 households in “shared ownership”. Councils in England have to keep a register of people who are interested in self build or custom build in their area. This register helps the council know the level of demand for such plots, so it can develop a strategy to match people to plots in their area.If you are one of the above public bodies and you wish to make a referral, then please visit our referral system called ALERT. Under the Homelessness Reduction Act 2017 from 1 October 2018, certain public authorities are required to notify a housing authority of service users they consider may be homeless or threatened with homelessness within 56 days. The public authorities included in the duty are as follows: We work with partners across the city to ensure we meet the holistic needs of rough sleepers. This includes:

Peterborough JCP: 45, Bridge Street, Peterborough PE1 1HA. Phone 0800 1690190 or textphone 0800 169 0314 For short term / low level support, and long term care and support you can access services via the Adult Early Help team: While you consider whether to apply, you should learn what you can expect as a social housing tenant. They will try and help you with any benefits or arrears issues you have, negotiate with your landlord and look into how you can access alternative accommodation if necessary. The same criteria is used as for the eligibility for the housing register. Any priority need or local connection will also be taken into consideration. Priority needs

Be wary of property listings which have a lower than the market price value for what is offered, bearing in mind their location, as well as those that seem too good to be true. Once registered and logged in select "homelessness assistance". You will need to complete a series of questions about your household and housing situation, please ensure that you give as much detail as possible. If you need support in your home, particularly support which helps maintain your tenancy or will prevent homelessness, “floating” support may be needed. It is called floating because it is not tied to a particular building or housing scheme, it can be provided to almost any type of home. When applying for another council area, you may need to have a local connection to the area. Social housing properties – alternative size If you meet the eligibility criteria set out in our policy, we will make you a 'live applicant'. You then receive a banding priority and bedroom entitlement.